Lola Ritell

I work at the front desk providing friendly and professional service to hotel guests. I assist with check-ins and check-outs, reservations, guest requests, and resolving concerns while maintaining a welcoming and organized front desk environment. I also communicate with other hotel departments to ensure guests have a positive experience and their needs are met.

• Guest check-in/check-out and reservation management
• Customer service and guest issue resolution
• Phone and email communication
• Cash handling and payment processing
• Coordination with hotel departments and team communication
• Maintaining a professional and welcoming front desk environment
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.

I work as a desk assistant at the Monmouth Intercultural Center, providing a welcoming and organized environment for students, guests, and members. I assist with daily office tasks while also helping promote the Center through social media and event advertising.

• Front desk support and customer service
• Social media content creation and Instagram management
• Event advertisement and promotional design
• Office organization, cleaning, and restocking
• Event preparation and team communication

I work with customers to create floral arrangements for a variety of occasions, including weddings, funerals, holidays, and everyday events. I also assist with customer service, plant care, cash handling, and maintaining an organized and welcoming shop.

• Floral arrangement design and plant care for 80+ customers weekly
• Designed custom floral arrangements for various events, enhancing customer satisfaction and creativity.
• Managed inventory levels, ensuring availability of fresh flowers and supplies for daily operations.
• Cash register and order processing
• Shop and yard upkeep and organization
• Time management and adaptability in a fast-paced environment

I worked as a cashier and customer service associate, assisting customers while supporting the pharmacy team with daily operations. I handled transactions, inventory, deliveries, organization, and paperwork while maintaining a clean and organized store.

• Cash handling and front-of-house operations
• Customer service and issue resolution
• Inventory management and storage reorganization
• Delivery coordination and order processing
• Pharmacy staff support and paperwork
• Team communication and conflict resolution