LOLA RIVERA
Murray,UT
Summary
Dynamic and detail-oriented professional with a strong focus on customer service and extensive experience in front desk operations, administrative support, and high-volume customer interactions. Proven ability to engage effectively with children of all ages while ensuring confidentiality and managing multiple tasks with precision. Recognized for creating a welcoming and professional atmosphere that fosters positive relationships with patients and families. Committed to delivering exceptional service and enhancing the overall client experience.
Overview
4
4
years of professional experience
Work History
Nanny
Haley Moreno
Murray, Utah
01.2025 - Current
- Supervised and maintained a nurturing environment for four children, promoting safety and entertainment tailored to ages 2, 5, 9, and 11.
- Protected sensitive information while fostering strong relationships with family.
- Coordinated meal preparation schedules and streamlined daily routines to enhance efficiency.
- Balanced various tasks to ensure children's needs remained the primary focus.
Sales Associate
Beaches Tanning and Spa
Murray, Utah
03.2025 - 08.2025
- Educated clients on various tanning products and services, promoting safe practices and effective usage.
- Processed transactions accurately using POS systems, ensuring efficient customer service during peak hours.
- Collaborated with team members to achieve sales goals, fostering a supportive work environment.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Cashier / Drive-Through / Expo
Kneaders Bakery
Midvale, Utah
09.2022 - 03.2023
- Facilitated customer interactions in fast-paced service settings to enhance satisfaction.
- Managed order and payment transactions with precision to maintain financial integrity.
- Ensured cleanliness and organization of service areas to enhance operational efficiency.
- Exhibited exceptional multitasking abilities and effective time management strategies.
Education
High School Diploma -
West Jordan High School
West Jordan, Utah05.2024
Skills
- Front Desk & Reception Support
- Customer Service & Phone Etiquette
- Data Entry & Documentation
- Confidentiality & Professional Conduct
- Multitasking in Fast-Paced Environments
- Organization & Attention to Detail
- Team Collaboration
- Patient-focused care
- Reliable team player
- Time Management
Accomplishments
Student-Athlete and collegiate scholarship in volleyball with a proven record of athletic achievement and leadership. Region Champion and Second Team All-Region honoree in volleyball. Recognized as an advocate for women's athletics through a televised news interview discussing girls' tackle football and its growing opportunities.
Languages
Spanish
Professional Working
Timeline
Sales Associate
Beaches Tanning and Spa
03.2025 - 08.2025
Nanny
Haley Moreno
01.2025 - Current
Cashier / Drive-Through / Expo
Kneaders Bakery
09.2022 - 03.2023
High School Diploma -
West Jordan High School