Lolita Pate
Safford,Az
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Childcare Provider
Self-employed
02.2023 - Current
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
Admitting Rep- Advanced
MGRMC
03.2016 - 02.2023
- Increased efficiency in data entry tasks by consistently maintaining high levels of accuracy and speed.
- Provided excellent customer service to patients and their families during the registration process.
- Effectively used hospital software systems to enter patient demographic information, verify insurance coverage, and collect co-pays.
- Ensured compliance with HIPAA regulations, safeguarding the privacy of sensitive patient information.
Customer Service Rep/ PSE 1
DES DBME
01.2014 - 12.2015
- Interview clients for AHCCCS and nutrition assistance
- Issue QUEST cards
- Complete fingerprints
- Perform data entry
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Community Readiness Coordinator for Graham/ Greenlee Counties
American Red Cross/ Americorps
10.2010 - 09.2012
- Referral and advocate for military veterans
- Counsel and assist military veterans with emergency financial/health assistance
Education
Certificate Medical Assistant -
Eastern Arizona College
Thatcher, AZ05-2003
High School Diploma -
Safford High School
Safford, AZ05-1988
Skills
- Patient registration
- HIPAA compliance
- Patience and empathy
- Active listening
Timeline
Childcare Provider
Self-employed
02.2023 - Current
Admitting Rep- Advanced
MGRMC
03.2016 - 02.2023
Customer Service Rep/ PSE 1
DES DBME
01.2014 - 12.2015
Community Readiness Coordinator for Graham/ Greenlee Counties
American Red Cross/ Americorps
10.2010 - 09.2012
Certificate Medical Assistant -
Eastern Arizona College
High School Diploma -
Safford High School
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