Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Certification
Timeline
Lolita Scott

Lolita Scott

Human Service and Education
Milwaukee,WI

Summary

Compassionate professional known for delivering quality service that focuses on each patient's individuality. Highly trained Behavioral Health Specialist skilled in assessing needs, identifying educational resources and developing effective treatment plans. Strong background in fostering human connections for patients and caregivers alike. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Caregiver

Gt Independence
05.2015 - Current
  • Coordinate with licensed, certified, and skilled medical professionals
  • Assist individuals with disabilities gain independence
  • Document performed daily tasks
  • Liaison for community resources
  • Assisted patients with self-administered medications.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Maintained entire family's schedule and organized events.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Handled incoming mail, bills and invoices and completed appropriate actions.

Academic Advising Intern

Milwaukee Area Technical College - Student Services, Lolita Scott
01.2021 - 01.2022
  • To bring effective leadership skills in mental health that supports the best practices of evidence-based research to the department, adhering to professional ethics and laws.
  • Completed research, compiled data, updated spreadsheets, and produced timely reports.
  • Prepared project presentations and reports to assist senior staff.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Analyzed problems and worked with teams to develop solutions.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Edited and proofread documents for accuracy and completeness.
  • Supported staff on special assignments and ad hoc projects.

Business Administrator

J&C Paradise Child Care Center
02.2017 - 01.2020
  • Ensured the safety and compliance according to Administrative Code DCF 251
  • Managed administrative staff and documents
  • Payroll/time and attendance
  • Provide training and technical support to childcare providers
  • Managed day-to-day development issues.
  • Increased accuracy through improved processes for fiscal monitoring, payroll and operational expenses.
  • Oversaw HR training, coaching, mentoring and staff retention.
  • Observed all laws, regulations and other applicable obligations.
  • Processed employee expense reports quickly to prevent delays in payouts.
  • Executed training programs.
  • Facilitated fast-paced and dynamic entrepreneurial environment.
  • Used measurements, analysis and process alternatives to arrive at best practices.
  • Developed improved recruiting methods to reduce turnover and build highly effective teams.
  • Developed strategic plans and initiatives.
  • Developed monthly reports.

Milwaukee Project Manager, Clinical Research Assistant

University of Wisconsin, - School of Nursing
10.2011 - 06.2017
  • Managed a research project in two off site community medical clinics
  • CITI Human Subjects Protection trained
  • Facilitated 13-week group classes and follow-up sessions
  • Structured clinical interviews for the DSM-V
  • Supervised staff and college students
  • Analyze screening outcomes for mood and psychotic disorders
  • Referrals for comprehensive services
  • Baseline measurements
  • Coordinate meetings between community health care facilities and the university
  • Collaborated with community organizations
  • Advisory Board Committee
  • Various Software applications
  • Budgeted expenses to order supplies and other necessary expensesLolita.scott@yahoo.com
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Provided detailed project status updates to stakeholders and executive management.
  • Identified plans and resources required to meet project goals and objectives.
  • Collected data and followed research protocols, operations manuals, and case report form requirements.
  • Followed informed consent processes and maintained records.
  • Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
  • Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
  • Demonstrated advanced knowledge of federal regulatory compliance guidelines.
  • Participated in initiation visits and investigator meetings, implementing trials in accordance with study timelines and budgets.
  • Assisted with research protocol development.
  • Managed updates and input for patient information database.
  • Educated patients regarding all facets of clinical study participation.
  • Developed and implemented strategic project plans to meet business objectives.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Planned, designed, and scheduled phases for large projects.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Prepared and submitted project invoices for review and approval.
  • Managed projects from procurement to commission.

Certification Specialist

State Of, Families, Milwaukee Early Care
02.2007 - 10.2012
  • Wisconsin Department of Children and, Administration
  • Program Integrity - utilization reports
  • Trained staff and providers
  • Monitored childcare facilities according to DCF 202
  • Investigated, documented complaints
  • Quarterly caregiver background checks
  • Corrective action on non-compliances, suspensions, revocations, hearings and appeals
  • Compiled data from various sources to prepare certifications.
  • Received, reviewed and evaluated various documents for certifications.
  • Interpreted requirements and reviewed projects to assess compliance.
  • Maintained up-to-date knowledge of applicable laws and regulations.
  • Maintained composure in stressful situations, confrontations, interviews and records searches.
  • Developed risk assessment models to identify potential compliance risks.
  • Took notes on field examinations and specific case details, updated databases and produced reports outlining results of investigations.
  • Advised clients on compliance fraud and investigations, as well as potential remedies and required actions.
  • Warned violators of infractions or penalties.
  • Conducted periodic compliance audits and reviews to identify areas of improvement.

Economic Support Specialist

Milwaukee County Department of Human Services
05.2000 - 02.2007
  • Managed high-volume caseloads for food share, medical, and childcare applications for eligibility, renewals, and changes
  • Conducted fair hearings and appeals
  • Verified illegal immigration status through Homeland Security
  • Specialized in Elderly, Blind, and Disabled insurance
  • Looked for signs of fraud and reported cases to fraud coordinator and investigators.
  • Kept case files updated, accurate and aligned with requirements.
  • Managed cases of low-income clients receiving social or community service support.
  • Gave presentations to community organizations, schools and other groups to educate public about different resources.
  • Collected and analyzed personal and financial information to make appropriate determinations.

Education

Certified Medical Assisting Program Certification/License: Human Service - Board Certified Practitioner - #0060 Substance Abuse Counselor-in-Training #677627 # CPR/AED Certified - undefined

Milwaukee Area Technical College

Bachelor of Science - Human Services Concentration, Criminal Justice

Springfield College

Master of Science in Education - Human Services

University of Wisconsin
12.2016

Skills

  • Care Plan Assessment
  • First Aid Certification
  • Client Requirements
  • Supervising and training

Accomplishments

  • Supervised team of Number staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved Result by completing Task with accuracy and efficiency.
  • Documented and resolved Issue which led to Results.
  • Collaborated with team of Number in the development of Project name.

Additional Information

  • SE , 414-265-6963, Valid Driver's License Covid-19 Vaccinated

Certification

  • Human Services - Board Certified Practitioner #0060
  • Substance Abuse Counselor in Training - 2007-2022 #677627
  • PCW - Personal Care Worker

Timeline

Academic Advising Intern - Milwaukee Area Technical College - Student Services, Lolita Scott
01.2021 - 01.2022
Business Administrator - J&C Paradise Child Care Center
02.2017 - 01.2020
Caregiver - Gt Independence
05.2015 - Current
Milwaukee Project Manager, Clinical Research Assistant - University of Wisconsin, - School of Nursing
10.2011 - 06.2017
Certification Specialist - State Of, Families, Milwaukee Early Care
02.2007 - 10.2012
Economic Support Specialist - Milwaukee County Department of Human Services
05.2000 - 02.2007
Milwaukee Area Technical College - Certified Medical Assisting Program Certification/License: Human Service - Board Certified Practitioner - #0060 Substance Abuse Counselor-in-Training #677627 # CPR/AED Certified,
Springfield College - Bachelor of Science, Human Services Concentration, Criminal Justice
University of Wisconsin - Master of Science in Education, Human Services

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Lolita Scott Human Service and Education