L. Olivia Woodbury
Quality Team Lead
Florence,OR
Summary
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations. Dependable [Quality Team Leader] with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Team Leader
Stratosphere Quality
Florence, SC
03.2023 - Current
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Facilitated communication between cross-functional teams within the organization.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Collaborated with other departments to ensure alignment of goals across teams.
Quality Assurance Inspector
Stratosphere Quality
Florence, SC
12.2020 - 03.2023
- Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
- Trained newly hired employees by explaining company procedures, job duties and performance expectations.
- Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
- Ensured that all safety regulations were followed during inspections and tests.
- Researched specifications for [Batteries] to ensure final quality.
Substitute Teacher, K-12
Florence School District One
Florence, SC
08.2019 - 03.2020
- Led or moderated classroom discussions and guided exploratory thought.
- Prepared, administered and graded tests and assignments to evaluate student progress.
- Monitored classrooms, ensuring that all students were safe and adhering to school rules.
- Followed established lesson plans to continue learning trajectory.
- Modified instructional materials as needed for special education students.
Certified Pharmacy Technician
Discount Pharmacy
Hartsville, SC
12.2015 - 07.2016
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Performed administrative duties such as filing, data entry, answering phones.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Entered prescription information into computer databases.
- Followed safety protocols when handling hazardous drugs or materials in accordance with OSHA standards.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
Certified Pharmacy Technician
Palmetto Health Richland
Columbia, SC
03.2015 - 12.2015
- Maintained clean and organized pharmacy shelving and work areas.
- Followed safety protocols when handling hazardous drugs or materials in accordance with OSHA standards.
- Adhered to infection control policies and procedures to prevent spread of disease.
- Prepared IV admixtures under the supervision of a licensed pharmacist.
- Mixed pharmaceutical preparations according to written prescriptions.
- Delivered products to customer locations on time.
Certified Pharmacy Technician
CVS/caremark
Florence, SC
06.2011 - 02.2015
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Performed administrative duties such as filing, data entry, answering phones.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Prepared prescription transfers to other pharmacies.
- Maintained pharmacy inventory by restocking shelves with medications and supplies.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Followed safety protocols when handling hazardous drugs or materials in accordance with OSHA standards.
Quality Control Technician
AVX Corporation
Myrtle Beach, SC
09.1999 - 04.2003
- Analyzed data collected during the inspection process in order to identify trends or patterns related to product defects or malfunctions.
- Provided lab staff with samples for testing to check quality and safety of finished products.
- Interpreted test results, compared to specifications and control limits and recommended data for release.
- Completed routine inspections of components and products to fulfill quality assurance requirements.
- Examined samples of raw materials before use in production of.
- Examined samples of raw materials before use in production of [Components].
Quality Assurance Inspector
Stratosphere Quality
Florence, SC
Education
National Certification - Basic Life Support
National Heart Association
Florence, SC10-2022
National Certification - Electrocardiogram
Professional Medical Training Center
Florence, SC10-2020
High School Diploma -
Pleasant Hill High School, SC US
Hemingway, SC06-1991
Some College (No Degree) - Pharmacy Technology
Horry-Georgetown Technical College
Conway, SCSkills
- Shift Scheduling
- Client Service
- Documentation and Reporting
- Cash Handling
- Overtime Management
- Team Supervision
- Teamwork and Collaboration
- Quality Improvement
- Onboarding and Orientation
- SOP Adherence
- Problem-Solving
- Giving Constructive Feedback
- Leadership
- Performance Evaluations
- Client Support
- Leading Team Meetings
- Attention to Detail
- Safety Processes and Procedures
- Safety
- Staff Training
- People Management
- Performance Improvement
- Lean Manufacturing
- Overseeing Daily Activities
- Key Performance Indicators
- Complaint Resolution
Accomplishments
I am a well oriented individual with eagerness to learn new things. I am dedicated to my work, perfect attendance, and always arrive to work early.
Certification
Certified Electrocardiogram Technician
L3D7A4X5 Expiration 12/01/2024
Basic Life Support
225419855625 Expiration 10/2024
High School Diploma
June 1991
References
References available upon request.
Timeline
Team Leader
Stratosphere Quality
03.2023 - Current
Quality Assurance Inspector
Stratosphere Quality
12.2020 - 03.2023
Substitute Teacher, K-12
Florence School District One
08.2019 - 03.2020
Certified Pharmacy Technician
Discount Pharmacy
12.2015 - 07.2016
Certified Pharmacy Technician
Palmetto Health Richland
03.2015 - 12.2015
Certified Pharmacy Technician
CVS/caremark
06.2011 - 02.2015
Quality Control Technician
AVX Corporation
09.1999 - 04.2003
Quality Assurance Inspector
Stratosphere Quality
National Certification - Basic Life Support
National Heart Association
National Certification - Electrocardiogram
Professional Medical Training Center
High School Diploma -
Pleasant Hill High School, SC US
Some College (No Degree) - Pharmacy Technology
Horry-Georgetown Technical College
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