Summary
Overview
Work History
Education
Skills
References
Timeline
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Lolo Scandariato

Georgetown,TX

Summary

Currently I run an alliance in the fastest growing city in America, Georgetown TX.

I have been running this alliance by myself for over a year now and helped it grow twice the size. With experience from working with Medina EC in Hondo TX, and BEC in Bartlett TX, I grew a brand-new alliance causing both parties in play to grow with it.

With understanding customers and their concerns, I have always been able to keep everyone happy. I believe personality and work ethic grows a strong relationship with everyone involved with alliances, this does wonders for business. And gives the customer what everybody wants, a friend that is reliable. Someone to miss when there gone.

I am the first to hear and handle all of the problems at COG, and the only one looking to better the alliance by finding problems and solutions. I would love to get the chance to do so for Multiple alliances. And interview to be an Alliance supervisor.

Overview

6
6
years of professional experience

Work History

COG Alliance Warehouse Lead

Texas Electrical Cooperatives
01.2021 - Current
  • Daily operations, shipping and handling processes.
  • Actively listened to customers, handled concerns quickly, Responding proactively and positively to rapid change.
  • Supervised warehouse operations by managing employees.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Developed customer service policies and procedures to meet and exceed industry service standards.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Oversaw development and implementation of improvements to support and network operations.
  • Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Identified issues, analyzed information and provided solutions to problems.

Cook,prep

The Original Pancake House
12.2019 - 03.2020
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.

Fry Cook,server

BUSHS CHICKEN
05.2019 - 12.2019
  • Cleaned, stocked, and restocked workstations and display cases.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Cleaned and maintained fryers and grills to keep appliances in working condition.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Increased sales significantly by upselling higher-end products to customers.

Warehouse Receiver, Shipper

Wise Innovation (Baby Earth)
06.2017 - 10.2018
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Operated forklift and other warehouse equipment to safely move and store goods.
  • Unpacked and inspected all incoming shipments, addressing discrepancies with suppliers.
  • Reduced safety hazards by maintaining clean and orderly warehouse environment.
  • Checked orders with care and proactively handled issues impacting order accuracy or delivery deadlines.
  • Developed and maintained good working relationships with fellow employees, delivery drivers and vendors.

Education

High School Diploma -

Hendrickson High School
Pflugerville, TX
04.2019

Skills

  • Customer Care
  • Persuasive Selling
  • Goals and Performance
  • Warehouse Functions
  • Shipping and Receiving
  • Refund Handling
  • Performance Improvement
  • Safety Standards
  • Customer Satisfaction
  • Project Management
  • Quality Assurance Understanding
  • Interpersonal and Written Communication

References

Ken Loth - Account manager   830-285-3634


Seth Shelburn - Account manager  512-525-8030


Chris Allen  - Operations Supervisor BEC  512-626-8342


Eric Pouncy - Operations Supervisor  COG  512-638-3193

Timeline

COG Alliance Warehouse Lead

Texas Electrical Cooperatives
01.2021 - Current

Cook,prep

The Original Pancake House
12.2019 - 03.2020

Fry Cook,server

BUSHS CHICKEN
05.2019 - 12.2019

Warehouse Receiver, Shipper

Wise Innovation (Baby Earth)
06.2017 - 10.2018

High School Diploma -

Hendrickson High School

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Lolo Scandariato