Lon Brewster
Hobart,IN
Summary
Dynamic manager with a proven track record at MAACO, enhancing operational efficiency and customer satisfaction. Skilled in team leadership and process improvement, I successfully implemented strategies that boosted productivity by 20%. Adept at training staff and fostering strong customer relationships, I excel in driving results and achieving sales targets.
Overview
5
5
years of professional experience
Work History
Manager
MAACO
Dolton, IL
01.2026 - 06.2026
- Oversaw daily operations to ensure quality vehicle repairs and customer satisfaction.
- Managed scheduling and workflow to optimize shop efficiency and reduce turnaround times.
- Trained and mentored staff on repair techniques and safety protocols to enhance team performance.
- Implemented process improvements that increased productivity and reduced waste in repair operations.
Salesman
Greigers Chrysler Jeep and Ram
07.2025 - 01.2026
- Engaged customers to identify needs and recommend suitable vehicle options.
- Assisted in product demonstration, showcasing features and benefits of vehicles.
- Processed sales transactions efficiently, ensuring accuracy in documentation.
- Collaborated with team members to achieve monthly sales targets consistently.
Sales Representative
Sherwin-Williams
Burr Ridge, IL
09.2021 - 04.2025
- Oversaw daily operations to ensure quality vehicle repairs and customer satisfaction.
- Managed scheduling and workflow to optimize shop efficiency and reduce turnaround times.
- Trained and mentored staff on repair techniques and safety protocols to enhance team performance.
- Implemented process improvements that increased productivity and reduced waste in repair operations.
Salesman
Victory Nissan
Chesterton, IN
04.2025 - 07.2025
- Developed strong customer relationships through follow-up communications post-sale.
Education
Collision Repair
Indiana Vocational Technical College
Valparaiso, IN08-1977
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Documentation and reporting
- Relationship building
- Strategic planning
- Operations management
- Cross-functional teamwork
- Project planning
- Customer relationship management (CRM)
- Performance management
- Staff development
- Sales techniques
- Conflict resolution
- Sales management
- Workforce management
- Performance evaluations
- Negotiation
- Product management
- Budget control
- Business development
- Key performance indicators
- Financial management
- Expectation setting
- Expense tracking
- Lead generation
- Salesforce management
- Clear communication
- Safety procedures
- Employee onboarding
- Coaching and mentoring
- Work prioritization
- Policy and procedure development
- Inventory management
- Recruiting and interviewing
- Data analysis
- Regulatory compliance
- Teamwork and collaboration
- Effective communication
- Problem resolution
- Positive attitude
- Adaptability and flexibility
- Attention to detail
- Multitasking
- Multitasking Abilities
- Organizational skills
- Team development
- Hiring and training
- Managing operations and efficiency
Timeline
Manager
MAACO
01.2026 - 06.2026
Salesman
Greigers Chrysler Jeep and Ram
07.2025 - 01.2026
Salesman
Victory Nissan
04.2025 - 07.2025
Sales Representative
Sherwin-Williams
09.2021 - 04.2025
Collision Repair
Indiana Vocational Technical College