LON MONY
Siem Reap Province,Cambodia
Summary
Dedicated and hardworking professional with experience in customer service, hospitality, reservations, and administrative support. Known for reliability, quick learning, and strong teamwork. Highly motivated to contribute excellent service, efficiency, and a positive work ethic to a long-term employer
Overview
7
7
years of professional experience
Work History
Reservation Assistant
Helicopter Cambodia
01.2019 - 01.2020
- Assisted customers with booking inquiries and flight reservations.
- Provided service information and ensured accurate scheduling.
- Supported daily office operations and customer needs.
Reservation & Ticketing Officer
Asia Value Travel
01.2018 - 01.2019
- Managed travel bookings and ticket issuance.
- Coordinated travel arrangements and customer requests.
- Delivered friendly, helpful customer service to travelers.
Administrator
Butterfly Tours
12.2017 - 02.2018
- Handled administrative tasks, data entry, and customer coordination.
- Supported office operations and tour guide scheduling.
Cabin Crew
Sky Angkor Airlines
01.2014 - 01.2016
- Provided excellent in-flight customer service.
- Ensured passenger safety and comfort during flights.
- Demonstrated professionalism and teamwork in fast-paced environments.
Cashier
New Jasmine Angkor Restaurant
01.2014 - 09.2014
- Processed customer payments and operated POS system.
- Maintained clean workstation and assisted customers as needed.
Receptionist
Join and Coin Co., Ltd
01.2013 - 01.2014
- Welcomed customers and assisted with inquiries.
- Managed phone calls and basic administrative tasks.
Education
Bachelor - Tourism Management
Build Bright University
Siem Reap01.2016
High School Certificate - undefined
Neth Yong High School
Battambang01.2011
Skills
- Customer service & communication
- Reservation & ticketing support
- Cash handling & POS operations
- Administrative support
- Time management & multitasking
- Team collaboration
Accomplishments
- Displayed a calm demeanor in the most intense situations, which helped boost morale of the entire crew and many passengers.
LANGUAGES
Khmer — Native
English — Intermediate
CAREER GAP
Focused on full-time childcare and family responsibilities while maintaining part-time informal work (
Timeline
Reservation Assistant
Helicopter Cambodia
01.2019 - 01.2020
Reservation & Ticketing Officer
Asia Value Travel
01.2018 - 01.2019
Administrator
Butterfly Tours
12.2017 - 02.2018
Cabin Crew
Sky Angkor Airlines
01.2014 - 01.2016
Cashier
New Jasmine Angkor Restaurant
01.2014 - 09.2014
Receptionist
Join and Coin Co., Ltd
01.2013 - 01.2014
High School Certificate - undefined
Neth Yong High School
Bachelor - Tourism Management
Build Bright University