London Cook
Iowa City
Summary
Experienced with patient transportation and safety protocols in healthcare settings. Utilizes clear communication and empathy to ensure patient comfort and well-being. Track record of efficiently coordinating with medical staff to support quality patient care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Escort
University of Iowa Guest Services
Iowa City, IA
10.2025 - Current
- Assisted patients and family by wheelchair and bed transportation throughout hospital facilities.
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted with the discharge process by escorting patients with belongings to leave the facility safely and comfortably.
- Communicated effectively with healthcare staff to facilitate timely patient care.
Lifeguard
Williamsburg Aquatic Center
Williamsburg, IA
05.2025 - Current
- Prepared to respond to emergencies
- Conducted regular inspections of pool facilities, identifying hazards and maintaining cleanliness standards.
- Taught swim lessons
- Provided friendly customer service to guests and addressed concerns.
Retail Specialist
Cook's Meat Locker LLC
Parnell, IA
05.2021 - Current
- Developed strong product knowledge to provide advice to customers.
- Managed inventory for optimal stock levels and efficient merchandise presentation.
- Ensured a clean, organized store environment to enhance the shopping experience.
Sales Ambassador
Dream Dress
Cedar Rapids, IA
08.2024 - 05.2025
- Developed content strategies
- Increased sales by effectively communicating product benefits.
- Provided exceptional customer service to drive satisfaction.
- Managed Inventory
Pharmacy Technician Trainee
Hartig Drug Company
Williamsburg, IA
05.2023 - 05.2025
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Maintained inventory levels and organized pharmaceutical supplies for optimal workflow.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Reviewed and verified customer information and insurance provider information.
Education
Bachelor of Science - Nursing
University of Iowa - Nursing
Iowa City, IA12-2029
High School Diploma -
Williamsburg Jr Sr High School
Williamsburg05-2025
Skills
- Patient confidentiality
- Medical terminology
- Attention to detail
- Problem-solving
- Teamwork and collaboration
Certification
Certified Nursing Assistant, Kirkwood Community College, May 2025
Lifeguard Certification, American Red Cross, June 2024
Timeline
Patient Escort
University of Iowa Guest Services
10.2025 - Current
Lifeguard
Williamsburg Aquatic Center
05.2025 - Current
Sales Ambassador
Dream Dress
08.2024 - 05.2025
Pharmacy Technician Trainee
Hartig Drug Company
05.2023 - 05.2025
Retail Specialist
Cook's Meat Locker LLC
05.2021 - Current
Bachelor of Science - Nursing
University of Iowa - Nursing
High School Diploma -
Williamsburg Jr Sr High School