Summary
Overview
Work History
Education
Skills
Software
Timeline
AssistantManager
London Geddie-Suggs

London Geddie-Suggs

Retail Professional
Brooklyn,NY

Summary

Retail professional with extensive knowledge of the streetwear/sneaker industry. Versed in daily operations at stores with volumes ranging from thirty to fifty million. Detail-oriented with a deep understanding of popular culture, along with the ability to share expertise on products and trends that derive from it, in efforts to better serve the clientele.

Overview

4
4
years of post-secondary education
11
11
years of professional experience

Work History

Senior Assistant Manager / Concierge Buyer

Crossroads Trading Co
New York, NY
08.2017 - 05.2021
  • Full management responsibilities over the New York market focused on the intake and authentication of merchandise from sellers.
  • Presented quality service standards and complied with company procedures, rules and regulations.
  • Maintained and supported consignor relations to continuously improve the consignor experience.
  • Assisted in the hiring process by conducting interviews and reference checks.
  • Trained buyers on luxury and streetwear authentication.
  • Maintained daily communication with the District and General manager; accurately reported/recorded any discrepancies, loss prevention or safety issues that occurred while on duty.
  • Handled performance evaluations; issued warnings or other disciplinary action when needed.
  • In charge of scheduling and time & attendance.
  • Analyzed budget to determine the most efficient use of man-hours.

Supervisor

Uniqlo
Tysons Corner, VA
07.2016 - 08.2017
  • Oversees floor coverage while conducting daily store checks to identify immediate issues.
  • Proficient with all opening and closing procedures.
  • Performed and supervised POS transactions when necessary.
  • Maintained sales floor standards, including cleanliness, as well as volume.
  • Targets low selling items and conducts layout changes to maximize sales.
  • Schedule making and timesheet approval.
  • Partnered with General Manager to achieve daily/weekly goals.
  • Stockroom lifting and organization.

Department Supervisor

H&M – Tysons Corner, VA / Georgetown
04.2013 - 06.2016
  • Responsible for 10-15 associates at a time.
  • Used the best practices of the company to provide the highest quality of customer service.
  • Skilled in problem solving and conflict resolution.
  • Ensured that all inventory was processed and distributed on time.
  • Executed merchandising campaigns, promotions, and activities.
  • Analyze weekly numbers to identify areas of improvement inside of the department.
  • Partnered with Visual Merchandiser on store displays and department moves.
  • Served as coach/mentor for new trainees on store operating procedures and policies.
  • Used suggestive selling to increase PPT (pieces per transaction); increased Men’s denim sales by 27%.
  • Selected by district team to assist with new store openings.

Guest Service Team Member

Target
Hampton, VA
04.2009 - 12.2011

Education

Bachelor of Arts - Fashion Marketing & Management

The Art Institute of Washington
Washington, DC
08.2011 - 05.2015

Skills

Exceptional communication & interpersonal skills

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Software

Adobe Creative Suite

Timeline

Senior Assistant Manager / Concierge Buyer

Crossroads Trading Co
08.2017 - 05.2021

Supervisor

Uniqlo
07.2016 - 08.2017

Department Supervisor

H&M – Tysons Corner, VA / Georgetown
04.2013 - 06.2016

Bachelor of Arts - Fashion Marketing & Management

The Art Institute of Washington
08.2011 - 05.2015

Guest Service Team Member

Target
04.2009 - 12.2011

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London Geddie-SuggsRetail Professional