Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

London Hayes

Olive Branch,MS

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Digital Personal Shopper

Walmart
09.2021 - Current
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Tracked substitutions and informed customers of changes.
  • Consistently met deadlines and quality goals for accuracy and timeliness.

Seasonal Lead

Williams Sonoma
09.2022 - 12.2022
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Continuously checked products for quality assurance according to strict guidelines.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.

Education

Associate of Arts - Business Administration

Northwest Community College
Senatobia
12.2024

High School Diploma -

Olive Branch High School
Olive Branch, MS
12.2022

Skills

  • Flexible and Adaptable
  • Teambuilding
  • MS Office
  • Planning and Coordination
  • Decision-Making
  • Training and Development
  • Team Management
  • Verbal and Written Communication
  • Performance Tracking and Evaluations

Certification

  • Six Sigma Master Black Belt, International Six Sigma Institute - Sep 2022
  • Project Management Essentials Certified, Management & Strategy Institute - Mar 2022


Timeline

Seasonal Lead

Williams Sonoma
09.2022 - 12.2022

Digital Personal Shopper

Walmart
09.2021 - Current

Associate of Arts - Business Administration

Northwest Community College

High School Diploma -

Olive Branch High School

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London Hayes