Aiden Ruelas
Roseville,CA
Summary
Hard working Digital Personal Shopper recognized for consistent order accuracy and speed, outstanding customer service and time management skills. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Familiar with picking, packing and pick-up procedures. Results-driven and detail-oriented with commitment to efficiency. Dedicated to building long-term relationships with loyal customers. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.
Overview
1
1
year of professional experience
Work History
Digital Personal Shopper
Walmart
11.2023 - Current
- Used mobile application to complete orders, request permission for substitutions and communicate in real-time with online order customers.
- Worked productively with customers and co-workers to meet order requirements and service expectations.
- Consistently exceeded deadlines and quality goals for accuracy and timeliness.
- Loaded and unloaded orders into customers personal vehicles.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Pick 500+ quality and accurate items daily for customer orders.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
Education
High School Diploma -
Oakmont High School
Roseville, CA06.2023
Skills
- Product Knowledge
- Customer Complaint Resolution
- Online Ordering Familiarity
- Customer Relations
- Flexible & Adaptable
- Decision-Making
- Planning and Organization
- Verifying Order Accuracy
- Purchase recommendations
- Online Order Processing
- Heavy Lifting
- Upbeat and Outgoing Attitude
- Attention to Detail
- Delivery Management
- Adaptability
- Multitasking
- Time management abilities
- Professionalism
Accomplishments
Broke store record for speed and accuracy in pulling orders
Proven exceptional track record of over 20 customers service review
Timeline
Digital Personal Shopper
Walmart
11.2023 - Current
High School Diploma -
Oakmont High School