Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Janet Aldridge

Birmingham,Alabama

Summary

Driven by a results-focused approach, I excelled at Walmart as a Digital Personal Shopper, where I leveraged my product knowledge and customer relations skills to fulfill over 100 daily orders with precision. Eager to contribute to growing company. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Digital Personal Shopper

Walmart
02.2021 - 05.2024
  • Used mobile application to complete orders, request permission for substitutions and communicate in real-time with online order customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Loaded and unloaded orders at customer's homes or locations.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Picked quality and accurate items for 100+ daily customer orders.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Education

High School Diploma -

Hueytown High School
Hueytown, AL
05.2002

Skills

  • Product Knowledge
  • Customer Complaint Resolution
  • Online Ordering Familiarity
  • Customer Relations
  • Flexible & Adaptable

Languages

English
Native or Bilingual

Timeline

Digital Personal Shopper

Walmart
02.2021 - 05.2024

High School Diploma -

Hueytown High School
Janet Aldridge