Diligent customer service representative with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
2
2
years of professional experience
Work History
Sales Associate
Vans
09.2024 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled upwards of 50 cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Addressed and resolved customer complaints or concerns, enhancing customer satisfaction and loyalty.
Cook
Chick-fil-A (Back of House)
05.2024 - 08.2024
Prepared ingredients, cooked menu items, and maintained a clean and organized kitchen environment.
Provided exceptional customer service in a fast-paced, dynamic environment, ensuring high levels of customer satisfaction and loyalty.
Contributed to a positive and respectful work environment, embodying the company's values of excellence, integrity, and teamwork.
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Cook
South Plains Rehab (Encompass Health)
01.2024 - 04.2024
Opened and closed the hospital kitchen according to check in/out kitchen policy and hospital policy.
Accurately read and execute tickets in a timely manner allowing for fast, high-quality service.
Prepared food for breakfast, lunch and dinner to the best and utmost quality to reach hospital scores and policy in order to provide the best food for the patients and to reach satisfaction.
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Prepared customized meal modifications with precision, accommodating dietary restrictions and special requests, while maintaining food quality and safety standards.
Line Cook/Prep Cook
Table 82
10.2022 - 08.2023
Prepared and cooked meals for over 400 guests in a single shift, consistently maintaining high-quality standards under pressure during peak hours.
Assisted in the opening and closing duties of the restaurant to prepare it for smooth service.
Accurately read and execute tickets in a timely manner allowing for fast, accurate, and smooth service.
Prepared food for breakfast, lunch, dinner and caterings, allowing the restaurant to cater large events for Texas Tech University, and maintain a 4.2 star rating on Google.com.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Education
Associate of Science - Chemistry
Prince George's Community College
Largo, MD
05.2026
High School Diploma -
McCallum High School
Austin
05.2021
Skills
Point of Sale Systems
Conflict and Complaint Resolution
Guideline Compliance
Customer Service
Teamwork and Collaboration
Time Management
Problem-solving skills
Multi-tasking strength
Reliable and punctual
Goal-Oriented
Timeline
Sales Associate
Vans
09.2024 - Current
Cook
Chick-fil-A (Back of House)
05.2024 - 08.2024
Cook
South Plains Rehab (Encompass Health)
01.2024 - 04.2024
Line Cook/Prep Cook
Table 82
10.2022 - 08.2023
Associate of Science - Chemistry
Prince George's Community College
High School Diploma -
McCallum High School
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