London John
Charlotte,NC
Summary
I am a versatile Team Member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. I am a dedicated to business success, eager to learn more skills and to advance professionally. I hold quality and teamwork in high esteem. I am a very motivated individual with business acumen and willingness to take on challenging roles. A very quick learner with technical know-how, social media expertise and sales abilities to support and drive substantial growth. An organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
1
1
year of professional experience
Work History
Team Member
Chic-Fil-A
Charlotte, NC
01.2024 - Current
- Maintained a clean and organized work area throughout shift.
- Worked hard to learn required tasks quickly to maximize performance.
- Provided customer service support to ensure satisfaction.
- Addressed customer needs, responding to specific requests.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Collaborated with team members to maximize productivity and efficiency.
- Rotated through series of different stations based on team needs.
- Built and maintained working relationships with peers and upper management.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Processed and retrieved customer special orders.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Upheld high standards of productivity and quality in operations.
- Followed production orders and company standards to exceed quality scores on consistent basis.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Collaborated with peers to meet strategic objectives and deliver on productivity and profitability targets.
- Initiated inventory control measures to sustain stock levels.
Cashier
Freedom House Church
Charlotte, NC
07.2023 - 02.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Learned roles of other departments to provide coverage and keep store operational.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
Skills
- Complaint Resolution
- Workplace Safety
- Customer Service
- Equipment Operation
- Problem-Solving
- Flexible Schedule
Affiliations
- Was the manager of my schools wrestling team
- Part of my schools choirs team
Timeline
Team Member
Chic-Fil-A
01.2024 - Current
Cashier
Freedom House Church
07.2023 - 02.2024