A self-motivated visionary with a proactive mindset and entrepreneurial spirit, seeking a managerial position where I can utilize skills learned through years of diverse experience to deliver efficient and high-caliber service
Overview
5
5
years of professional experience
Work History
LEAD BARTENDER
Somewhere Nowhere
04.2023 - Current
Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
BARTENDER
Mr. Purple
01.2022 - 06.2023
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Followed strict recipes and drink measurements to minimize product used.
LEAD BARTENDER
Le Bain (Events + Club)
10.2019 - 09.2022
Crafted special drink and cocktail menu items for seasonal offerings.
Coordinated with event planners to design custom drink menus for private parties, ensuring a memorable experience tailored to the clients'' preferences.
Mentored junior bartenders in advanced mixology techniques, elevating their skills within the industry''s competitive landscape.
Served high customer volumes during special events, nights, and weekends.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Prepared custom drink orders by accurately measuring and mixing house ingredients.
Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
RECRUITER / HR
Vertex Global Solutions, Inc.
03.2019 - 09.2021
Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
Coordinated schedules to arrange management interviews with applicants.
Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
Studied job descriptions and qualifications to determine applicant requirements.
Assisted with the creation of a unique beverage and specialty cocktail menu that complimented River Park's character, introducing a fresh take on fine dining
Prepared drinks with consistency and enthusiasm during peak service hours, ensuring that guests were satisfied and eager to return.
Education
Bachelor's in Business Administration / Musical Theory -
San Diego State University
01.2015
Associate's In Music Theory - Music Technology
The Art Institute of San Diego
San Diego, CA
01.2013
Skills
Planning and Budget Management
Client Relationship Management
Creative Omni-Channel Marketing
Point of Sales Systems
Customer Service
Strategic Leadership and Thinker
Superior customer service
Expert Mixology
References
Michou Metta Jones, Le Bain General Manager, (646)-326-1963
Jeff Rosario, RiverPark Bar Manager, (646)-283-1370
Charles Wes, Mr. Purple Bar Manager, (917)-946-3912
James Howard, United States Air Force Rank E-5 Staff Sergeant, (619)-414-0233
Timeline
LEAD BARTENDER
Somewhere Nowhere
04.2023 - Current
BARTENDER
Mr. Purple
01.2022 - 06.2023
LEAD BARTENDER
Le Bain (Events + Club)
10.2019 - 09.2022
BARTENDER
Riverpark (Crafted Hospitality)
05.2019 - 12.2020
RECRUITER / HR
Vertex Global Solutions, Inc.
03.2019 - 09.2021
Bachelor's in Business Administration / Musical Theory -
Manager of VIP Hospitality (Director-Level-Scope) at Madison Square Garden Entertainment Co.Manager of VIP Hospitality (Director-Level-Scope) at Madison Square Garden Entertainment Co.