LONDON SHAHID-DAWSON
Cincinnati,,Ohio
Summary
Experienced 340B Analyst adept in compliance management and data analysis, with a proven track record at UC Health for optimizing program integrity and financial outcomes. Skilled in project management and Microsoft 365, I excel in fostering pharmacy and provider relations, ensuring client retention and robust utilization reporting.
Overview
14
14
years of professional experience
Work History
340B Analyst
UC Health
03.2023 - Current
- Conduct regular 340B internal audits and data analysis to identify any risks and compliance breaches
- Complete daily audits to increase cost savings for the 340B program
- Responsible for 340B compliance, program integrity, and financial optimizations within all contract pharmacies
- Ensures HRSA requirements for program qualifications are met
- Used financial accounting or spreadsheet software to calculate revenue, sales and expenses
- Create and approve orders based on purchasing requests and inventory levels
- Collaborate closely with cross-functional teams including purchasing, finance and covered entities
Consumer Medication Coordinator
Genoa Healthcare
01.2016 - 03.2023
- Primary responsibilities include building strong relationships with the clinic partners and communicating with consumers to assist them with their medication therapy, insurance and the full services of Genoa pharmacy
- Manages and communicates with all consumers of mental health/ substance abuse center regarding medication services
- A key function is marketing and promoting our services to obtain new consumers to increase gross profit margin
- Assists clinic staff and pharmacy with prior authorizations and Patient Assistance programs as needed
- Monitors compliance through utilization reporting and contacting the consumer each month to determine medication refills as needed
- Facilitates the collection of prescriptions to be faxed to the pharmacy for dispensing
- Medication delivery when needed and appropriate.
Program Specialist
Valeant Pharmaceuticals
08.2018 - 01.2019
- Provide reimbursement support and Patient Assistance services for qualifying individuals
- Process new applications, enter orders, track shipments, assist with prior authorization and benefit verification
- Assist with onboarding and training of new hires
- Improved customer engagement through relationship management and timely communications
- Mentored team members, driving high levels of customer service and effective program management.
Data Entry Specialist
Pharmacy Benefit Management
09.2014 - 12.2015
- Process approximately 300 electronic prescriptions per day
- Interpret physician orders, prepare dispensing records, type labels, and calculate drug doses
- Prepare batch labels and repackage drugs from stock solutions
- Interact with pharmacy and EMR systems as necessary to maintain records, generate billing, labels, and reports
- Transcribed phone messages and managed email communications for staff employees
- Preserved customer confidence and protected operations by keeping information confidential.
Pharmacy Technician/Inventory Specialist
Kroger
05.2011 - 09.2014
- Assist customers with new and existing refill orders
- Prepare, dispense, and label prescription medication orders
- Triaged incoming phone calls, assisting callers or escalating therapeutic inquiries to pharmacists
- Complied with state regulations to maintain safe, clean pharmacy
- Trained other pharmacy technicians, abiding by state regulations for training and licensure
- Processed claims for third-party prescription services
- Verified insurance data and contact information to complete prescription refill requests.
Timeline
340B Analyst
UC Health
03.2023 - Current
Program Specialist
Valeant Pharmaceuticals
08.2018 - 01.2019
Consumer Medication Coordinator
Genoa Healthcare
01.2016 - 03.2023
Data Entry Specialist
Pharmacy Benefit Management
09.2014 - 12.2015
Pharmacy Technician/Inventory Specialist
Kroger
05.2011 - 09.2014