Summary
Overview
Work History
Education
Skills
Relevant Experience
Professional Profile
Timeline
Generic

Melissa Bader

Milltown,WI

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

18
18
years of professional experience

Work History

340B Analyst

St Croix Health
10.2014 - Current
  • Continual auditing and maintenance of 340B Program and Compliance, managing eligible claims by documentation and data entry on reports, spread sheets, and files, pull reports and manipulate data, maintain policies and procedures, analyze data sets, verify patients and prescriptions, end of month financials, 340B drug orders, manage Crosswalk, manage Prescription Assistance Program, Customer Service, Pt
  • Confidentiality
  • Maintained database systems to track and analyze operational data.
  • Generated reports detailing findings and recommendations.
  • Queried databases for information needed for report processing.
  • Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.

Pharmacy Technician

St Croix Health
09.2013 - Current
  • Keen customer service, accurately entering and calculating a prescription, requesting new prescriptions or refills in RX30 and Excellian, packaging and filling the prescription, Pursuing Prior Authorizations through Cover My Meds, Continual Medsync management, Retrieving precise information and documentation from Excellian to be compliant with Medicare/Medicaid and referrals, Telephone communication between Pharmacists, Providers, and RNs
  • Placing regular and 340B orders through Mckesson/Sentry, billing hospital charges in Excellian, ensuring proper documentation of medications
  • Pyxis filling/loading/unloading proper medications, Medication Milting/packaging using Medidose, Aseptic/ Sterile Technique, IV preparation, Chemo preparation, Following IV and Chemo compounding preparations, Calculating of IV concentrations.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Resolved third-party billing, computer system and customer service issues.
  • Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Skilled at working independently and collaboratively in a team environment.

EMT-IV Tech.

Amery Hospital
01.2007 - 10.2013
  • CPR, Assessment of pt
  • And situation, prioritizing medical necessity, being able to handle stressful situations, proper care and transportation of medically needy or injured patients, ambulance operation, IV insertion and medication administration
  • Proper care and documentation according to policies and procedures.
  • Improved patient care by efficiently assessing and stabilizing patients during medical emergencies.
  • Administered CPR, oxygen and other life-saving medical treatments.
  • Streamlined documentation processes for efficient patient information transfer between EMS personnel and hospital staff.
  • Expedited life-saving interventions by rapidly assessing patients'' conditions based on vital signs, symptoms, and medical history.

Emergency Room Technician

Amery Hospital
07.2006 - 09.2013
  • CPR, Phlebotomy and IV insertion, catheter insertion, computer entry and data, Excellian charting and charges, specimen collection, vital signs, stocking, pt
  • Care, EKG, and Monitoring
  • Coordinating emergent transportation via ambulance and helicopter through telephone and radio communication.
  • Maintained a clean and organized emergency room environment to ensure optimal patient safety and comfort.
  • Provided compassionate care to patients during their emergency room visit, addressing concerns and offering emotional support when needed.
  • Supported successful code responses by quickly delivering necessary medications and supplies as needed during critical situations.
  • Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
  • Prepared patients for surgery or further diagnostic testing by inserting IV lines and foley catheters as required.
  • Facilitated transfer of patients throughout medical facility and between departments.
  • Enhanced ER efficiency through proficient use of medical equipment like EKG machines, defibrillators, and vital sign monitors.
  • Assisted with resuscitation, CPR, and emergency airway procedures.
  • Participated in ongoing professional development opportunities such as training sessions or workshops to stay current on best practices in emergency medicine.
  • Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
  • Continuously monitored patients and reported changes to head nurses and physicians.
  • Provided triage, first-aid and referral to outside medical providers during workplace injury or medical emergency.

CNA

Amery Hospital
01.2006 - 09.2013
  • Patient care, safe and proper transportation, vital signs, and assessment
  • Assistance with daily living skills, grooming and feeding.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.

Education

Skills

  • Documentation And Reporting
  • Root Cause Analysis
  • Process enhancement
  • Information Gathering
  • System Analysis
  • Audit Support
  • Data Integrity Assurance
  • MS Excel
  • Data Processing
  • Data Research and Validation

Relevant Experience

  • Microsoft Office
  • Effective documentation and analysis of data sets
  • Computer and typing proficiency
  • Document pertinent information and log data
  • Accurately chart a detailed summary of events
  • Abide by and ensure safety procedures and policies
  • Pharmacy management software (RX30)
  • Macro Helix TPA
  • Excellian communication
  • 340B knowledge and compliance
  • Mckesson/Sentry orders
  • Pyxis operation
  • Apexus knowledge
  • 340B Health member
  • OPAIS HRSA compliant
  • HIPPA compliant
  • Aseptic Technique
  • Chemo Infusion Prep

Professional Profile

8 years, Continual auditing and maintenance of 340B Program and Compliance, Managing eligible claims by documentation and data entry on reports, spread sheets, and files, Pulling reports and manipulating data, Maintaining policies and procedures, Analyzing data sets, Verifying patients and prescriptions, End of month financials, 340B drug orders, Managing Crosswalk, Managing Prescription Assistance Program, Customer Service, Pt. Confidentiality, 340B Health, Apexus, HRSA, OPA/OPAIS, Medicaid Exclusion File, Excellian EMR, Macro Helix TPA, McKesson drug purchasing, Billing/split Billing, Dakota Drug, RX30 Pharmacy Software, Integrated Analytics Pyxis, MaxCare/ProCare PBM Management, Microsoft Teams Excel and Word analysis and data entry, 10 years, Keen customer service, Accurately entering and calculating a prescription, Requesting new prescriptions or refills in RX30 and Excellian, Packaging and filling the prescription, Pursuing Prior Authorizations through Cover My Meds, Continual Medsync management, Retrieving precise information and documentation from Excellian to be compliant with Medicare/Medicaid and referrals, Telephone communication between Pharmacists, Providers, and RNs, Placing regular and 340B orders through Mckesson/Sentry, Billing hospital charges in Excellian, Ensuring proper documentation of medications, Pyxis filling/loading/unloading proper medications, Medication Milting/packaging using Medidose, Aseptic/Sterile Technique, IV preparation, Chemo preparation, Following IV and Chemo compounding preparations, Calculating of IV concentrations, 5 years, CPR, Phlebotomy and IV insertion, Catheter insertion, Computer entry and data, Excellian charting and charges, Specimen collection, Vital signs, Stocking, Pt. care, EKG, Monitoring, Coordinating emergent transportation via ambulance and helicopter through telephone and radio communication, 4 years, CPR, Assessment of pt. and situation, Prioritizing medical necessity, Being able to handle stressful situations, Proper care and transportation of medically needy or injured patients, Ambulance operation, IV insertion and medication administration, Proper care and documentation according to policies and procedures, 7 years, Patient care, Safe and proper transportation, Vital signs, Assessment, Assistance with daily living skills, Grooming and feeding

Timeline

340B Analyst

St Croix Health
10.2014 - Current

Pharmacy Technician

St Croix Health
09.2013 - Current

EMT-IV Tech.

Amery Hospital
01.2007 - 10.2013

Emergency Room Technician

Amery Hospital
07.2006 - 09.2013

CNA

Amery Hospital
01.2006 - 09.2013

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Melissa Bader