London Thomas
Beech Grove,IN
Summary
Dedicated professional with effective communication skills and strong customer service experience. Proven ability to manage appointments and support diverse client needs in fast-paced environments.
Overview
1
1
Language
1
1
Certification
4
4
years of professional experience
Work History
Receptionist
Making A Difference Home Care LLC
Indianapolis, Indiana
01.2026 - Current
- Welcomed clients and visitors to care facility, creating a positive first impression.
- Operated multi-line phone system to efficiently direct calls to appropriate staff members.
- Coordinated appointment scheduling and calendar management for healthcare professionals, ensuring streamlined operations.
- Maintained accurate client records using electronic health record systems.
Direct Support Professional
Bright Hope Community
Indianapolis, Indiana
02.2024 - 01.2026
- Supported individuals with disabilities in daily living activities and personal care.
- Assisted clients in developing social skills through structured group activities.
- Communicated effectively with team members to ensure client needs were met.
- Implemented behavior management strategies to promote positive interactions.
Cashier
Panera Bread
Indianapolis, Indiana
02.2023 - 02.2024
- Handled customer transactions accurately and efficiently at fast-paced café environment.
- Processed cash, credit, and gift card payments using point-of-sale system.
- Assisted customers with menu selections and answered questions about food options.
- Maintained cleanliness and organization of the cashier area throughout shifts.
Education
Associate of Science - Liberal Arts
Ivy Tech Community College of Indiana
Indianapolis, IN08-2027
High School Diploma -
Lawrence Central High School
Indianapolis, IN08-2024
Skills
- Effective communication
- Customer service
- Appointment scheduling
- Electronic health records
- Team collaboration
- Behavioral management
- Time management
Languages
sign languages
Elementary
Certification
- Cosmetology (2024)
Accomplishments
- Distinguished Honor Roll (2021-2024)
- Educational Excellence (2024
Timeline
Receptionist
Making A Difference Home Care LLC
01.2026 - Current
Direct Support Professional
Bright Hope Community
02.2024 - 01.2026
Cashier
Panera Bread
02.2023 - 02.2024
Associate of Science - Liberal Arts
Ivy Tech Community College of Indiana
High School Diploma -
Lawrence Central High School