Hardworking Server with proven relationship-building and time management skills in fast-paced restaurant environment. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. High-energy professional skilled at welcoming guests and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
2
2
years of professional experience
Work History
Server/Cashier Team Lead
Los Jarritos Mexican Restaurant
Pomona
09.2021 - 11.2023
Provided exceptional service to high volume of daily customers.
Operated POS terminals to input orders, split bills and calculate totals.
Greeted customers, answered questions and recommended specials to increase profits.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Cleaned tables and chairs to prepare dining area for next customers.
Served food and beverages to patrons and immediately remedied issues with orders.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Followed health safety guidelines when preparing and serving food products.
Accurately recorded orders on cash register and point-of-sale system.
Provided excellent customer service to ensure satisfaction.
Handled cash transactions and operated POS system accurately.
Operated efficiently under high pressure situations while maintaining composure.
Effectively managed multiple tables simultaneously during peak hours.
Provided excellent customer service, ensuring guest satisfaction and repeat business.
Education
High School Diploma -
Claremont High School
Claremont, CA
06-2024
Skills
Safe Food Handling
Table Setting
Food Running
Table Bussing
Order Accuracy
Cashier/POS operation
Positive and professional
Menu & Price Memorization
Exceptional customer service
High-volume dining
Professional Appearance
Effective customer upselling
Strong Work Ethic
Timeline
Server/Cashier Team Lead
Los Jarritos Mexican Restaurant
09.2021 - 11.2023
High School Diploma -
Claremont High School
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