Loni Joseph
Lafayette,USA
Summary
Professional with proven experience in hospitality services, ready to excel in delivering exceptional guest experiences. Skilled in managing guest relations, problem-solving, and ensuring smooth operations. Strong team collaborator who adapts to changing needs and focuses on achieving results. Known for reliability, effective communication, and providing personalized service.
Overview
8
8
years of professional experience
Work History
Concierge Team Member
The Vincent Senior Living
12.2023 - 05.2025
- Delivered exceptional customer service by addressing resident inquiries and concerns promptly.
- Coordinated transportation services for residents, ensuring timely arrivals and departures.
- Assisted in organizing community events and activities, fostering engagement among residents.
- Maintained accurate records of resident requests and feedback to improve service delivery.
Transportation/MHT
Oceans Behavioral Hospital
06.2021 - 09.2023
- Transporting patients to and from the hospital.
- Engaging and assisting patient with any care of need.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
Mail Processing Clerk
United States Postal Service
05.2018 - 01.2020
- Processing mail through a machine and sorting packages
Assistant Manager
Stripes Convenience Stores
03.2017 - 06.2018
- Inventory, cashier, end of shift closes outs, stock, clean, deposits, scheduling, and lead the shift
Education
High school diploma - undefined
Lafayette High School
Skills
- Customer service
- Conflict management
- Clerical experience
- Relationship building
- Team collaboration
- Hospitality
Timeline
Concierge Team Member
The Vincent Senior Living
12.2023 - 05.2025
Transportation/MHT
Oceans Behavioral Hospital
06.2021 - 09.2023
Mail Processing Clerk
United States Postal Service
05.2018 - 01.2020
Assistant Manager
Stripes Convenience Stores
03.2017 - 06.2018
High school diploma - undefined
Lafayette High School