Loni Nava
Woodlawn,TN
Summary
Skilled Quality Control Inspector focused on performing appropriate and useful analysis of products and component materials in order to drive quality improvements in manufacturing environments. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
8
8
years of professional experience
Work History
Quality Control Inspector
Bridgestone Metalpha USA
Clarksville , TN
01.2019 - Current
- Communicated with production team members about quality issues.
- Performed visual inspections and non-destructive tests where appropriate.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Evaluated components and final products against quality standards and manufacturing specifications.
Customer Service Representative
Walmart
Clarksville , TN
07.2015 - 11.2018
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Trained new employees
- Ran cash registers
- Inventory control
Assistant Manager
Zumies
Clarksville , TN
11.2015 - 01.2017
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Education
High School Diploma -
Northwest High School
Clarksville, TN05.2014
Skills
- Equipment Function Testing
- Specifications Conformance
- Manufacturing Processes
- Records Organization and Management
- Sales Tracking
- Coaching and Mentoring
- Inventory Control
Timeline
Quality Control Inspector
Bridgestone Metalpha USA
01.2019 - Current
Assistant Manager
Zumies
11.2015 - 01.2017
Customer Service Representative
Walmart
07.2015 - 11.2018
High School Diploma -
Northwest High School
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