Lonji Grinnage
Wilmington,DE
Summary
Offering solid foundation in problem-solving and teamwork, eager to learn and develop in professional environment. Contributes keen ability to quickly grasp new concepts and apply them effectively in practical situations. Ready to use and develop analytical and project management skills in Desired Position role.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Paratransit Specialist
Delaware Transit Corporation
12.2024 - Current
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Road Supervisor
First Transit
12.2014 - Current
- In my daily routine I oversee 30 paratransit drivers and 5 fixed route drivers making sure they are in compliance of all safety procedures on the road as well as company policies and ADA laws also I am the lead safety instructor and trainer for my location
Road Supervisor/Dispatcher
Transdev Transportation
02.2024 - 09.2024
- Evaluated employee performance regularly, providing constructive feedback for improvement as well as recognizing outstanding contributions.
- Promoted a culture of safety by enforcing compliance with all relevant regulations and industry best practices.
Classroom Instructor /Btw
09.2017 - 08.2020
- All operators (drivers) go through a training program in which they complete 4 days of classroom training and skills course
Education
High school diploma -
Brandywine High School
Wilmington, DESkills
- Commercial Driving
- Customer relations
- Expert problem solving
- Problem-solving
- Attention to detail
- Problem-solving
Certification
- Classroom Instructor /Btw, 09/01/17, 08/01/20, Trained operators (drivers) through a 4-day classroom training and skills course.
- Reasonable suspicion, 09/01/18, Present, Drug and alcohol awareness training.
Additional Information
Accident investigation
Awards
Be first Award, 04/01/18, Recognized for assisting a client with disabilities in obtaining a wheelchair through a qualifying program.
Personal Information
Title: Road Supervisor
Timeline
Paratransit Specialist
Delaware Transit Corporation
12.2024 - Current
Road Supervisor/Dispatcher
Transdev Transportation
02.2024 - 09.2024
Classroom Instructor /Btw
09.2017 - 08.2020
Road Supervisor
First Transit
12.2014 - Current
- Classroom Instructor /Btw, 09/01/17, 08/01/20, Trained operators (drivers) through a 4-day classroom training and skills course.
- Reasonable suspicion, 09/01/18, Present, Drug and alcohol awareness training.
High school diploma -
Brandywine High School
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