Lonnasia “Najah” Jewell-Dade
Seattle
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Medical Assistant
Crossover Health
08.2025 - 06.2026
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Administered medications and injections per prescriptions, maintaining strict adherence to safety protocols.
- Conducted routine laboratory tests supporting accurate diagnosis and effective treatment of conditions.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
- Developed clinic policies and procedures ensuring compliance with industry standards and regulations.
Medical Assistant
Seattle Roots
09.2020 - 12.2025
- Recorded patient vital signs during examinations
- Prepared and escorted patients to examination rooms
- Administered injections and vaccines to patients
- Collected blood samples from patients for testing
- Roomed patients efficiently to ensure timely provider consultations
- Supported healthcare providers during medical procedures
- Revised patient medication and allergy records
- Handled incoming calls and messages for the office
- Documented patient information in Epic or eClinicalWorks to maintain accurate medical records
- Documenting in Epic or eClinicalWorks
- Provided education to patients on health management
Medical Assistant
Indigo Urgent Care
09.2024 - 06.2025
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Monitored medical supply levels and submitted timely replenishment orders to maintain adequate stock.
- Enhanced patient satisfaction by delivering compassionate care and promptly addressing needs during visits.
- Executed phlebotomy tasks while minimizing discomfort for patients during blood collection.
Education
Some College (No Degree) - Nursing
Bellevue College
Bellevue, WASkills
- Phlebotomy
- Medication administration
- Diagnostic testing
- EPIC charting
- Electronic health records
- Patient education
- Appointment scheduling
Certification
- Medical Assistant–Certified (MA-C)
- BLS/CPR Certification
- X-Ray Technician Certification
- Phlebotomy Training Specialist Certificate
- EyePACS Diabetic Retinal Exam Training Certificate
Timeline
Medical Assistant
Crossover Health
08.2025 - 06.2026
Medical Assistant
Indigo Urgent Care
09.2024 - 06.2025
Medical Assistant
Seattle Roots
09.2020 - 12.2025
Some College (No Degree) - Nursing
Bellevue College