Lonnda Williams
Benson,AZ
Summary
Experienced with financial analysis, reporting, and compliance. Utilizes accounting software effectively to enhance financial accuracy and streamline processes. Track record of maintaining precise financial records and ensuring adherence to regulatory standards.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Accounting Specialist III
NC Administrative Office of the Courts
Raleigh, NC
01.2024 - 08.2025
- Processed financial transactions accurately, ensuring compliance with court regulations and policies.
- Reconciled accounts monthly, identifying discrepancies and resolving issues efficiently.
- Assisted in preparation of financial reports for management review, enhancing decision-making capabilities.
- Maintained accurate records of court-related expenditures and revenues to support budgeting processes.
- Collaborated with team members to streamline accounting procedures, improving overall workflow efficiency.
- Responded promptly to inquiries regarding account status, fostering positive relationships with stakeholders.
- Utilized accounting software, NCFS, to input data and generate reports, enhancing data accuracy and accessibility.
- Participated in training sessions on new accounting systems, adapting quickly to changes in technology and processes.
- Established effective communication channels with vendors and employees to resolve outstanding issues timely manner.
- Implemented process improvements that reduced manual tasks for the accounting team, freeing up time for higher-value activities.
- Streamlined accounting processes for efficiency, implementing automation tools and software solutions.
- Contacted customers to immediately find resolutions for escalated issues.
- Provided excellent customer service when addressing inquiries from internal external stakeholders, ensuring their needs were met in a timely manner.
- Contributed to the development of new policies procedures as part of ongoing efforts to enhance operational efficiency.
- Trained new employees on accounting principles and company procedures.
Administrative Specialist I
NC Office of State and Budget Management
Raleigh, NC
08.2022 - 10.2022
- Managed scheduling and calendar coordination for executive leadership.
- Developed and maintained filing systems to enhance document retrieval efficiency.
- Assisted in preparing reports and presentations for departmental meetings.
- Streamlined communication processes between departments, improving response times.
- Coordinated logistics for staff meetings, including venue selection and catering arrangements.
- Utilized office software tools to automate routine tasks, increasing productivity levels.
- Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Expedited project completion times by effectively prioritizing tasks based on deadlines and resource availability.
- Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
- Maintained a professional work environment by establishing clear office policies and procedures.
- Provided exceptional reception services such as answering phone calls professionally, directing them appropriately while maintaining visitor logs.
- Volunteered to help with special projects of varying degrees of complexity.
Distribution Clerk
NC Department of Revenue
Raleigh, NC
06.2018 - 06.2022
- Answered customer inquiries via email, letter and phone.
- Balanced financial ledgers, following all applicable laws for the NC Unauthorized Substance Tax Program.
- Maintained confidentiality of all taxpayer information.
- Trained new employees on SOPs of the distribution process.
- Used MS Office programs such as Excel, Word to balance and provide financial reports to Office of State Budget.
- Processed checks and applied payments to individual accounts.
- Ability to process AP and AR tasks
Bankruptcy Clerk
NC Department of Revenue
Raleigh, NC
02.2015 - 06.2018
- Managed daily clerical tasks ensuring accuracy and efficiency in document processing.
- Coordinated office supplies inventory, optimizing procurement and reducing costs through strategic vendor relationships.
- Facilitated communication between departments, improving workflow and enhancing operational effectiveness.
- Trained a team of junior clerks, providing mentorship to enhance performance and productivity.
- Developed training materials for new staff, ensuring comprehensive onboarding and consistent knowledge transfer.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Fostered culture of continuous improvement by suggesting and implementing process enhancements.
- Supported executive decision-making by providing detailed reports and summaries of office activities.
Education
Associate of Applied Science - Electronic Health Records
Miller-Motte College
Cary, NC02-2016
Associate of Applied Science - Medical Billing & Coding
Miller - Motte College
Cary, NC12-2015
Skills
- Invoice processing
- Accounts receivable
- General ledger management
- Financial statements
- Tax preparation
- [Software] expertise
- Intercompany transactions
- Accounts payable
- Recordkeeping skills
- Account reconciliation
- Financial auditing
- Audit support
- Vendor relationship management
- Report preparation
- Government accounting
- Grant accounting
- Data processing
- Payment processing
- Invoicing and billing
- Attention to detail
- Verbal and written communication
- Microsoft Excel expertise
- MS office
Certification
- Commissioned NC Notary - Expired 7/29/2029 - License# 2019217000120
Languages
English
Full Professional
Spanish
Elementary
Timeline
Accounting Specialist III
NC Administrative Office of the Courts
01.2024 - 08.2025
Administrative Specialist I
NC Office of State and Budget Management
08.2022 - 10.2022
Distribution Clerk
NC Department of Revenue
06.2018 - 06.2022
Bankruptcy Clerk
NC Department of Revenue
02.2015 - 06.2018
Associate of Applied Science - Electronic Health Records
Miller-Motte College
Associate of Applied Science - Medical Billing & Coding
Miller - Motte College