CHRISTINE HERNANDEZ
San Antonio,TX
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
13
13
years of professional experience
Work History
Accounting Specialist III
H-E-B
01.2023 - Current
- Analyzed ACH payment activity, banking reports, and financial information to ensure accuracy and compliance.
- Researched discrepancies, collaborating across departments to resolve issues promptly and maintain financial integrity.
- Recommended process improvements that streamlined workflows, enhancing overall operational efficiency.
- Managed approximately 105 incoming calls and emails per period from customers
- Utilized Excel and financial systems to organize and communicate financial information.
Pharmacy Technician II
H-E-B
San Antonio, Tx
01.2014 - 01.2023
- Supported high-volume pharmacy distribution operations.
- Utilized automated dispensing technology to streamline workflow.
- Collaborated with leadership to enhance operational processes.
Education
Master of Business Administration - Data Analytics
University of The Incarnate Word
San Antonio2024
Bachelor of Science - Business Management
Hallmark University
San Antonio, TX2022
Skills
- Financial Reporting
- Expense Tracking
- Financial statements
- Accounts receivable
- Invoice processing
- ACH Processing
- Client Account Management
- Process Improvement
- Regulatory Compliance
- Project Coordination
- Cross-Functional Collaboration
- Payment Processing
- Accounting Procedures
- Time Management
- Client Support
- Receivables management
- Business Development Support
- Invoice processing
Accomplishments
- Process Improvement: Recommended implementing the PFIN1.Credit_Recv_excel_upload tool for ACH payment processing during high-volume periods, reducing manual processing and improving workflow efficiency.
- Operational Efficiency: Quickly learned and utilized automated robotic dispensing technology within H-E-B Pharmacy, supporting faster prescription processing.
- Business Partnership: Collaborate daily with customers and internal departments to resolve payment issues.
- Continuous Learning: Earned an MBA with a concentration in Data Analytics while advancing within H-E-B.
Professional Highlights
- Business Process Improvement: Identifies inefficiencies and recommends practical solutions that improve productivity.
- Analytical Thinking: Uses financial and operational data to research issues, identify trends, and support informed business decisions.
- Cross-Functional Collaboration: Partners with internal departments, customers, banking partners, and stakeholders to resolve issues.
- Continuous Improvement: Takes initiative to improve existing processes.
- Relationship Building: Builds trust through responsive communication and professionalism.
- Adaptability: Quickly learns new systems and business processes while maintaining accuracy.
Timeline
Accounting Specialist III
H-E-B
01.2023 - Current
Pharmacy Technician II
H-E-B
01.2014 - 01.2023
Master of Business Administration - Data Analytics
University of The Incarnate Word
Bachelor of Science - Business Management
Hallmark University