Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lonnie Davenport

Summary

Knowledgeable with solid foundation in optimizing operational processes and driving efficiency improvements. Proven track record of managing cross-functional teams to achieve project milestones and streamline workflows. Demonstrated proficiency in strategic planning and problem-solving, ensuring continuous improvement and operational excellence.

Overview

22
22
years of professional experience

Work History

Operations Manager Service Techs and Warehouse

Performance Home Medical
03.2020 - 04.2025
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Developed and maintained relationships with external vendors and suppliers.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Facilitated smooth collaboration between departments through clear communication channels.

Repair Technician

Performance Home Medical
03.2016 - 03.2020

Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.

Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.

Implemented preventive maintenance measures to decrease emergent issues.

Conducted diagnostics procedures to determine root cause of customer problems and provide accurate repair recommendations.

Maintained inventory of repair supplies and ordered parts as needed.

Reviewed technical documentation to complete equipment maintenance and repair.

Accurately and efficiently installed equipment including Compressors and Sieve Beds.

Accurately and efficiently installed equipment including PCA Boards and Compressors.

Accurately and efficiently installed equipment including Pilot Solenoids and Compressors, Ect...

Estimated costs to perform specific repair work for over 10-14 daily machines with 99% accuracy.

Warehouse Manager

Performance Home Medical
05.2012 - 03.2016

Boasted warehouse operations efficiency by overseeing dispatching and setting optimal employee schedules.

Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise.

Drove personnel performance by appraising job results, counseling personnel on needed improvements and disciplining substandard conduct.

Met warehouse operational needs through efficient staffing and resourcing of materials and equipment.

Maintained strong vendor connections at all stages, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.

Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.

Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.

Safeguarded warehouse operations and mitigated liability by establishing and implementing employee training on safety and security protocols.

Set and enforced proactive inspection and maintenance schedules to keep equipment in good operational condition.

Completed timely and accurate daily logs to keep internal reporting accurate and effectively track materials movement.


Warehouse Manager

Option Care Home Infusion
12.2005 - 12.2011

Boosted warehouse operations efficiency by overseeing dispatching and setting optimal employee schedules.

Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise. Drove personnel performance by appraising job results, counseling personnel on needed improvements and disciplining substandard conduct.

Met warehouse operational needs through efficient staffing and resourcing of materials and equipment.

Delivery Technician

Option Care Home Infusion
12.2002 - 12.2005

Trained patients in Home 02 set-ups and Bent Metal. Delivered IV and Enteral products.

Education

GED -

Sumner Senior High School
Sumner
06-1982

Skills

    Certifications:

    Respironics, Everflow Q, Ultra Fill Compressors, Simply Go and Simply Go Mini Concentrators, Invacare, Perfecto Concentrators, Drive Concentrators, Respironics Cough Assist, Trilogy Ventilators, All Cpap P series machines

Timeline

Operations Manager Service Techs and Warehouse

Performance Home Medical
03.2020 - 04.2025

Repair Technician

Performance Home Medical
03.2016 - 03.2020

Warehouse Manager

Performance Home Medical
05.2012 - 03.2016

Warehouse Manager

Option Care Home Infusion
12.2005 - 12.2011

Delivery Technician

Option Care Home Infusion
12.2002 - 12.2005

GED -

Sumner Senior High School
Lonnie Davenport