Lonnie George
Los Angeles,CA
Summary
Customer-oriented store manager offering several years of expertise in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
29
29
years of professional experience
Work History
Lead Supervisor
Target
02.2025 - Current
- Supervised daily operations, ensuring adherence to safety and quality standards.
- Trained and mentored team members, fostering a collaborative work environment.
- Implemented process improvements, enhancing workflow efficiency and productivity.
- Managed inventory control systems, ensuring accuracy in stock levels and order fulfillment.
- Led cross-functional teams in project execution, driving alignment with organizational goals.
- Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
General Manager
William Sonoma
11.2021 - 09.2024
Assistant Manager
World Market
02.2021 - 11.2021
Assistant Manager
FedEx
12.2018 - 02.2021
Store Manager
ZGallerie
10.1999 - 02.2018
Department Manager
Linens 'n Things
09.1996 - 09.1999
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Effective leader
- Team Leadership
- Staff Management
- Customer Service
- Staff training/development
- Inventory Control
- Store operations
- Performance Analysis
- Team management
- Employee engagement
- Priority management
- Training and mentoring
- Goal oriented
- Staff development
- Policy enforcement
- Schedule development
- Decision-making
- Inventory oversight
- Customer service
- Attention to detail
- Policy and procedure development
- Workflow management
Accomplishments
Customer service
Highest percent over goal
Highest percent over previous years sales
Highest percent over previous years furniture sales
Maintain 10% comp during Holiday season while overseeing store remodel
Promoted staff to higher positions
Staff Retention
Timeline
Lead Supervisor
Target
02.2025 - Current
General Manager
William Sonoma
11.2021 - 09.2024
Assistant Manager
World Market
02.2021 - 11.2021
Assistant Manager
FedEx
12.2018 - 02.2021
Store Manager
ZGallerie
10.1999 - 02.2018
Department Manager
Linens 'n Things
09.1996 - 09.1999
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