LONNIE JOHNSON
Summary
. Skilled in coaching teams, resolving issues, managing complex logistics, and supporting organizational goals in fast-paced environments. Skilled Operations Supervisor with broad experience in overseeing daily operations, streamlining processes, and implementing effective business strategies. Strengths include strong leadership abilities, organizational skills and a keen focus on operational efficiency. Previous roles have led to improved team productivity, cost reduction and enhanced operational workflows.
Overview
22
22
years of professional experience
Work History
Senior Supervisor
Transdev
07.2020 - Current
- Trained new employees on safety protocols and operational procedures.
- Monitored performance metrics to enhance staff productivity and compliance.
- Facilitated communication between departments to resolve operational issues.
- Led team meetings to discuss operational challenges and solutions.
- Encouraged teamwork among subordinates by promoting a positive work culture.
Operations Supervisor
Transdev
07.2017 - 07.2020
- Supervise daily operations ensuring safety, productivity, and compliance.
- Coach and mentor operators while monitoring attendance and timekeeping.
- Set and meet operational goals and deadlines.
- Resolve customer concerns quickly and professionally.
- Operate buses as needed to support service demand.
- Collaborate with leadership on staffing and process improvements.
Warehouse Supervisor
Porter Industries
01.2016 - 06.2017
- Oversaw daily warehouse operations, workflow, and productivity.
- Scheduled and prepared delivery trucks.
- Trained warehouse personnel and provided performance feedback.
- Maintained safety, timekeeping, and productivity benchmarks.
- Assisted with customer issue resolution and team leadership.
Limousine Driver
Platinum Rides
01.2013 - 06.2017
- Provided safe, professional transportation to clients.
- Delivered exceptional customer service and communication.
- Recognized for dependability, punctuality, and client satisfaction.
Warehouse Lead / Driver
07.2003 - 01.2016
- Supervised daily warehouse operations and managed team performance.
- Coordinated daily pickups and will-call orders.
- Trained warehouse staff and oversaw loading/unloading.
- Managed hazmat room ensuring safety and compliance.
- Performed daily vehicle inspections and maintenance.
Education
High School Diploma -
Skills
- CDL Class B and passenger endorsement
- Time management
- Problem solving
- Air brake operation
- Leadership and team coaching
- Customer service and issue resolution
- Safety compliance
- Warehouse operations and logistics
- Performance tracking and timekeeping
Skills And Licenses
- CDL Class B
- Passenger Endorsement
- Air Brakes
- Leadership & Team Coaching
- Customer Service & Issue Resolution
- Safety & Compliance
- Warehouse Operations & Logistics
- Performance Tracking & Timekeeping
Timeline
Senior Supervisor
Transdev
07.2020 - Current
Operations Supervisor
Transdev
07.2017 - 07.2020
Warehouse Supervisor
Porter Industries
01.2016 - 06.2017
Limousine Driver
Platinum Rides
01.2013 - 06.2017
Warehouse Lead / Driver
07.2003 - 01.2016