Lonnie Wells
Orlando,FL
Summary
Dynamic B2B sales professional with over a decade of experience in cultivating strong client relationships, managing high-stakes negotiations, and driving significant revenue growth in competitive markets. Proficient in consultative selling and customer engagement, with a talent for transforming complex information into compelling, value-driven solutions. Demonstrated success in consistently surpassing performance targets, overcoming objections, and delivering outstanding customer experiences that contribute to overall business success. Committed to leveraging expertise to foster sustainable growth and enhance client satisfaction.
Overview
14
14
years of professional experience
Work History
Real Estate Sales Agent
Florida Homes Realty and Mortgage
01.2021 - Current
- Represent buyers, sellers, and investors in commercial real estate transactions, with a focus on value creation and long-term asset performance.
- Source and evaluate investment opportunities through market research, financial analysis, and site feasibility assessments.
- Lead negotiations on acquisitions and dispositions, structuring deals to maximize return on investment.
- Advise clients on market trends, zoning considerations, and development potential to inform strategic decision-making.
- Build and maintain relationships with investors, lenders, and industry stakeholders to support deal flow and project execution.
Account Executive
Charter Spectrum
11.2025 - 02.2026
- Managed a portfolio of commercial clients, advising on infrastructure and technology solutions that support property operations and scalability.
- Identified opportunities to enhance asset performance through strategic service implementation aligned with client growth objectives.
- Drove revenue growth via B2B Sales by analyzing client business models and aligning solutions with long-term operational and investment goals.
Member Service Representative II
Navy Federal Credit Union
07.2023 - 11.2025
- Individually, #1 in the South East Region, making me 1 of 16 Interstellar Champions in the World.
- With my team, achieved COBB Award Status, which is #1 Branch in The World here in Florida
- Maintained 100% on BES Scores and 92% in conversion average, which ranks Top 20% in the Country.
- Educated members on products and services to enhance financial literacy and engagement.
- Led initiatives to implement new technologies that improved communication with members.
- Analyzed market trends and competitor activities to identify opportunities for product positioning and growth.
- Collaborated with cross-functional teams to develop targeted marketing strategies that align with company objectives.
- Gained customer loyalty by providing exceptional follow-up support and addressing inquiries promptly.
- Engaged clients in informational program discussions and presentations by providing value-added education and product benefits to grow product volume.
Account Executive
AT&T
08.2015 - 12.2020
- Managed strategic business accounts via B2B sales, delivering solutions that supported operational efficiency and portfolio growth.
- Developed and maintained strong client relationships to enhance customer satisfaction and retention.
- Awarded Diamond Club Recipient (2x), ranking in the Top 10% nationally.
- Executed targeted sales strategies to drive revenue growth in competitive markets.
- Collaborated with cross-functional teams to streamline account management processes and improve service delivery.
- Analyzed market trends and customer feedback to identify opportunities for product enhancements.
- Trained and mentored junior sales staff on effective communication and negotiation techniques.
- Led initiatives to optimize account portfolio performance, resulting in improved client engagement strategies.
- Implemented CRM tools to track sales activities, ensuring accurate forecasting and reporting of key metrics.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Business Sales Specialist
Microsoft
01.2013 - 07.2015
- Developed and implemented strategic sales plans to drive revenue growth across key market segments.
- Analyzed customer feedback to refine product offerings and enhance customer satisfaction.
- Collaborated with cross-functional teams to align sales strategies with marketing initiatives and product development.
- Leveraged CRM tools to track sales performance, manage client relationships, and forecast future sales opportunities.
- Presented comprehensive sales reports to senior management, highlighting key insights and actionable strategies.
- Cultivated relationships with key business clients to ensure customer satisfaction and retention.
- Participated in trade shows, conferences, and other industry events to represent the company and generate new leads.
Education
B.S. - Business Administration
University of Central Florida (UCF)
Orlando, Fl04.2027
Bachelor of Science - Focus on Business Admiration
Florida State College
Jacksonville, Fl11.2010
Skills
Consultative Selling and Relationship Building
Territory Management
Account Acquisition and Retention
High Impact Conversion and
Closing
Complex Data & Technical Literacy
Product Knowledge Synthesis
Market research & Competitive
B2B Strategic Alignment
CRM Management
Data & Pipeline
Virtual Presenting
E-Sports Organizer (10 Years)
E-Sports Participant (10 Years)
Community Creator (Created Discord for Gaming Education that holds 6000 members currently)
Trade Show Ambassador
Public Speaking
Solution Deliverer
Product Evangelist
Territory Management
Account Acquisition and Retention
High Impact Conversion and Closing
Complex Data & Technical Literacy
Product Knowledge Synthesis
Market research & Competitive
B2B Strategic Alignment
CRM Management
Data & Pipeline
Virtual Presenting
Accomplishments
Multi - Award Winning Executive with AT&T (2x Diamond Club Award Recipient, Summit Nominee for Top 10% Performance in 2016-2017), Multi Award - Winning Representative with Navy Federal Credit Union (Interstellar Champion of The Year 2022, COBB Team Award Recipient 2025), and with Microsoft, as a Product Specialist (SDR), I delivered a prioritized experience for closing the Jacksonville Jaguars as clients. Sale was recorded as apart of the Microsoft - NFL Deal for $400 Million over 5 Years, which closed in 2013.
Awards Recognition
- AT&T, Diamond Club (2x), Top 10% Summit Attendant (2x)
- Navy Federal Credit Union, Navy Federal Interstellar Champion
Open To Remote Travel
Open To All
Professional Licensure
Florida Department of Business & Professional Regulation, Florida Real Estate Sales Associate License, Active
Timeline
Account Executive
Charter Spectrum
11.2025 - 02.2026
Member Service Representative II
Navy Federal Credit Union
07.2023 - 11.2025
Real Estate Sales Agent
Florida Homes Realty and Mortgage
01.2021 - Current
Account Executive
AT&T
08.2015 - 12.2020
Business Sales Specialist
Microsoft
01.2013 - 07.2015
B.S. - Business Administration
University of Central Florida (UCF)
Bachelor of Science - Focus on Business Admiration
Florida State College