Lora Abousaway
Houston,Texas
Summary
Dedicated and results-driven professional with over 8 years of experience in sales, customer service, and team coordination. Proficient in guiding clients through complex processes, including financing applications, and adept at fostering strong customer relationships. Demonstrated leadership as a Student Teacher and active participation in honor societies. Committed to continuous learning, currently pursuing a degree in Human Resource Development, with a passion for contributing to organizational success.
Overview
9
9
years of professional experience
Work History
Sales Manager
G Motors
Tomball, Texas
06.2016 - Current
• Provided exceptional customer service by answering inquiries, setting appointments, and assisting clients through the vehicle purchasing process, including financing applications.
• Built and maintained strong customer relationships, leading to increased sales and customer satisfaction.
• Organized and executed promotional events, such as food trucks and giveaways, to attract and engage customers.
• Managed front desk operations, coordinated schedules, and facilitated communication between sales and finance teams to ensure seamless operations.
• Utilized personal social media platforms to advertise vehicles, enhancing brand visibility and customer engagement.
• Scheduled and led meetings with the finance team and sales staff, promoting collaboration and strategic alignment.
Education
Bachelor Of Technology - Human Resources Development
University of Houston
Houston, TXSkills
- Customer Service Excellence
- Team Leadership
- Coordination
- Event Planning
- Social Media Marketing
- Scheduling
- Administrative Management
- Strong Communication
- Interpersonal Skills
- Problem-Solving
- Conflict Resolution
- Adaptability
- Continuous Learning
Volunteer
The Hunger Truck
Houston, TX | 2020–Present
- Participated in food drives, packaging and distributing meals to underserved communities throughout Houston.
- Supported logistical operations to ensure efficient delivery of resources, contributing to the organization’s mission of combating hunger.
Houston Food Bank
Houston, TX | 2016-2024
- Assisted in sorting and packaging food donations for distribution to those in need.
- Collaborated with team members to ensure timely and accurate delivery of food supplies.
References
Upon request
Timeline
Sales Manager
G Motors
06.2016 - Current
Bachelor Of Technology - Human Resources Development
University of Houston