- Fashion through hand crafted jewelry using creativity of mind to craft beautiful pieces
Lora Dodson
Polo
Summary
Detail-oriented office skills with over nine years of experience in streamlining operations and enhancing productivity. Proven ability to implement efficient procedures, manage multi-line phone systems, and maintain organized filing systems to support team success.
Ready to bring my over 20 years of experience in customer relations to a medical environment.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
13
13
years of professional experience
Work History
Paraprofessional
Polo Community School Dist. #222
Polo, IL
01.2025 - 04.2025
- Monitored student progress and communicated observations to teaching staff.
- Implemented behavior management techniques to support positive student interactions.
- Assisted in implementing daily hygiene routines.
- Give encouragement and support
Receptionist
Sewer Equipment Co. of America
Dixon, IL
11.2021 - 10.2023
- Greeted and directed visitors, ensuring a welcoming environment.
- Managed multi-line phone system, efficiently routing calls to appropriate departments.
- Scheduled appointments and coordinated meetings for staff, enhancing operational efficiency.
- Maintained organized filing systems, improving document retrieval and office workflow.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
Office Manager
WLLT-Radio Station
Dixon, IL
06.2012 - 11.2021
- Managed daily operations, ensuring seamless communication among staff and departments.
- Developed and implemented efficient office procedures to enhance productivity.
- Coordinated schedules and meetings for executives, optimizing time management.
- Oversaw office inventory management, streamlining procurement processes for supplies.
- Trained and mentored new employees on office protocols and software usage.
- Analyzed workflow processes, recommending improvements to enhance operational effectiveness.
Education
Certified Coding Associate - Medical Coding
Tech Skills
Chicago, IL07-2008
GED -
Truman College
Chicago, IL12-1998
Skills
- Effective communication
- Small group and individual assistance
- Telephone skills
- Organization skills
- Data entry
- Verbal and written communication
Interests
Timeline
Paraprofessional
Polo Community School Dist. #222
01.2025 - 04.2025
Receptionist
Sewer Equipment Co. of America
11.2021 - 10.2023
Office Manager
WLLT-Radio Station
06.2012 - 11.2021
Certified Coding Associate - Medical Coding
Tech Skills
GED -
Truman College