Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lora Gothmann

Phoenix,AZ

Summary

A position where I can use my skills and find opportunity for growth Willing to relocate: Anywhere Authorized to work in the US for any employer.

Overview

26
26
years of professional experience
1
1
Certification

Work History

VXA/Mentor/ t-mobile technical support

Valor Global
09.2021 - Current
  • Work for Hulu/ T-mobile customer service, phones accounts, billing, sign up new customers technical support
  • Remote

Owner

Drink2shrink
01.2021 - Current
  • I sell drinks losing weight and helps with your body and organs , gives you energy

HHA - Home Health Aide

Bayada
11.2019 - Current
  • Take care of clients in they home

Nursing assistant/ house keeper

Copperfield Hill
03.2018 - Current
  • Clean rooms, terns

Agent

Customer traac
10.2017 - Current
  • Sales

Customer Service Associate

iQor
09.2017 - Current
  • Sales, cashier, payments, set up payment plans, consolidation

Business specialist 2

Lv tech llc
06.2021 - 08.2021
  • Sales outbound calls

Load/handler supervisor

Ups
09.2020 - 01.2021
  • Load boxes, hub, supervise my employees in the trailers, call out loads for trailers , computer put in percentages scan labels make sure they going to the right state, hazard materials

Agent

TJ MAX
10.2016 - 01.2017
  • Take payments
  • Customer service
  • Dialer
  • Rehabs, Consoles Excel

Customer service, Dispatch, appointment setter

First Shred
09.2015 - 10.2016
  • Good phone skill Make appointments
  • Assist over the day, dispatch

Sales Representative

Viking Magazine Service
09.2012 - 07.2015
  • Good phone skills
  • Make sales
  • Assist the overview day

Sales/ Customer Service

Labor Ready
09.2009 - 01.2012
  • Help customers
  • Package clothing
  • Shipping/ Receiving

Emergency assistant/ Team member

Hennepin County/ Century Plaza
10.2008 - 01.2010
  • Greeting customer
  • Perform required record package/ excel
  • Making paper packages

Nursing Assistant

Star home care
02.1999 - 07.2009
  • Oral cares, mentor, dressing residents , feed , vitals, give medication, give baths, worked with psychiatric patients, altimers, bed written, accidents, heart transplants patients hospital work to

Customer service

Tree Trust
08.2008 - 01.2009
  • Maintained a positive work environment
  • Provided excellent customer service
  • Assisted the customer when needed

Education

Bachelor's Degree - Bachelors of Science / Management

University of Phoenix
Phoenix, AZ
04.2025

Associate Of Arts - Business management/arts

University of Phoenix
Phoenix, AZ
03.2024

High school or equivalent in Diploma - undefined

North Branch Senior High School
North Branch, MN
09.1997

Certificate - Nursing

St. Paul
North Saint Paul, MN
07.1992

Skills

  • Front desk
  • Front Office
  • Front Desk
  • Medical Records
  • Outbound sales
  • Management
  • Customer service
  • Business development
  • Hospital Experience
  • Vital signs
  • Hospital experience
  • HIPAA
  • Insurance Verification
  • Vital Signs (10 years)
  • Recruiting
  • Typing
  • Supervising Experience (3 years)
  • Hospital Experience (1 year)
  • Home Care (3 years)
  • Windows, scanner, phones, fax, printer, word excel, power point (5 years)
  • Medical Billing
  • Meal Preparation
  • Human resources
  • Excel
  • Meal Preparation (5 years)
  • Medical Scheduling
  • Outbound Sales
  • Mentoring

Certification

  • Nursing assistant , customer service, medical assembly My certicates dont expire
  • CNA
  • Food Handler Certification
  • CPR Certification November 2024 to March 2026 Infant , toddler, adult
  • Nar

Timeline

VXA/Mentor/ t-mobile technical support

Valor Global
09.2021 - Current

Business specialist 2

Lv tech llc
06.2021 - 08.2021

Owner

Drink2shrink
01.2021 - Current

Load/handler supervisor

Ups
09.2020 - 01.2021

HHA - Home Health Aide

Bayada
11.2019 - Current

Nursing assistant/ house keeper

Copperfield Hill
03.2018 - Current

Agent

Customer traac
10.2017 - Current

Customer Service Associate

iQor
09.2017 - Current

Agent

TJ MAX
10.2016 - 01.2017

Customer service, Dispatch, appointment setter

First Shred
09.2015 - 10.2016

Sales Representative

Viking Magazine Service
09.2012 - 07.2015

Sales/ Customer Service

Labor Ready
09.2009 - 01.2012

Emergency assistant/ Team member

Hennepin County/ Century Plaza
10.2008 - 01.2010

Customer service

Tree Trust
08.2008 - 01.2009

Nursing Assistant

Star home care
02.1999 - 07.2009

High school or equivalent in Diploma - undefined

North Branch Senior High School

Bachelor's Degree - Bachelors of Science / Management

University of Phoenix

Associate Of Arts - Business management/arts

University of Phoenix

Certificate - Nursing

St. Paul

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Lora Gothmann