LORA HORN,BSN, MSN, MHA, CENP
Portland,OR
Summary
Nurse Executive
Known as a decisive nurse leader who skillfully blends strong leadership with clinical insights, a deep knowledge of nursing methodologies, and business acumen to deliver breakthrough initiatives.
Innovative Change Agent, Transformative Leader, and prospective Chief Nursing Officer synergizing nursing operations, healthcare management and medical expertise to optimize workforces, capture cost savings, drive efficiencies and roll out change management initiatives. Capitalizes on world-class nursing education and strategic vision to spearhead process improvements to boost the efficacy of patient care, programs, and services. Maintains strong proficiency in heightening patient satisfaction levels, raising hospital ratings, and ensuring top-tier qualifications of personnel. Confident, straightforward communicator identifying priorities, anticipating emerging issues, gaining executive-level collaboration, and connecting medical practitioners across functions with a focus on goal-driven contributions. Inspiring innovator championing the medical center's mission and vision.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Director, Women's and Neonatal Intensive Care, Medical and Surgical Oncology, Outpatient Infusion Services, Orthopedics, and Neurosurgical
PROVIDENCE PORTLAND MEDICAL CENTER
01.2020 - Current
- Act as a turnaround subject matter expert in transforming nursing units to be in alignment with operational agendas, vision and mission
- Execute strategic operational planning, employee supervision, strategic negotiations, fiscal oversight and budgeting
- Employ cross-functional leadership acumen while creating, developing and deploying evidence based practice
- Designed and delivered Diversity, Equity, and Inclusion training curriculum in partnership with Press Ganey, a leading-edge program initiated to change the culture to enhance the patient safety and staff engagement in the Women's services
- Enhanced the Housewide Nurse Staffing Committee to streamline and function to a higher level to meet the Oregon Health Authority standards while creating a team orientated collaboration with nursing and leadership
- Ensured that the Women's services adhere to contractual staffing requirements to meet the budgeted daily staffing core in an effort to consistently meet the needs of the patients in our community
- Overseen the creation of the COVID call line, vaccine sign up tool, and development of the labor pool for the Providence Portland Medical Center COVID vaccine clinic
- The tools were then adapted by the regional teams which expanded to a larger scale
- Ensured professional nursing services met a wide range of standard, regulatory requirements and safety measure for the Women's services, oncology services and outpatient infusion teams.
- Decreased Labor and Delivery Divert by 75%.
- Achieved 100% on 2023 Staff Experience Supervisor Scores.
- Decreased Maternity Division Nurse Turnover rates to 6% in 2023.
Covered for the CNO/COO
PROVIDENCE NEWBERG MEDICAL CENTER
12.2022 - 01.2023
- Overseen and coordinated all nursing functions covered during a declared State of Emergency by the Governor of Oregon resulting from the Tridemic
- The hospital was in a declared capacity and staffing crisis
- The hospital also experienced significant impacts related to inclement weather which created additional staffing and operational challenges.
Director, Women's and Children's Services and Interim Director of Adult Emergency Services, Children's Emergency Services and the Clinical Decision Unit
PROVIDENCE ST. VINCENT MEDICAL CENTER
01.2015 - 01.2020
- Oversees, coordinates, and drives continuous improvements of Labor and Delivery, Perinatal Specialty Unit, Neonatal Intensive Care, Mother Baby, Inpatient Pediatrics, Pediatric Intensive Care Unit, Pediatric Surgical Services, and Child Life Departments
- Advocates and champions quality and process improvement campaigns across the organization
- Spearheaded Labor and Delivery turnaround operations by implementing a leading-edge transfusion program resulting in a significant reduction of qualitative blood loss measurement, enhanced risk management, fortified patient safety, and zero death rate
- Exercised astute negotiation with NICU vendors to replace defective tubing resulting in cost savings, patient safety, and infection control resulting in elimination of bloodstream infections
- Enabled the medical center to achieve a number one ranking in successful management of hypertension cases in the Labor and Delivery unit due to advanced subject matter expertise and by enforcing nursing education
- Took initiative to expand Emergency Services' performance by adding ten new hires, overhauling the staffing model, and increasing security officer presence to elevate patient satisfaction, and improved efficacy of care
- Managed large-scale survey and hospital accreditation initiatives while serving as the Co-Chair of the Housewide Staffing Committee in collaboration with the Oregon Nursing Association
- Ensured regulation compliance and seamless hospital operations while acting as a project manager and executive sponsor of remodeling pursuits in Women's and Children's Services
- Ensured zero interruptions to patient care.
NICU Nurse Manager
RANDALL CHILDREN'S HOSPITAL
01.2010 - 01.2015
- Took charge of nursing operations for a 45-bed, Level 4 NICU Department with an emphasis on enhancing the patient experience and outcomes, implementing family integrated care and initiating daily performance metrics to ensure workforce efficiency, proficiency and optimization
- Garnered hospital and national recognition for assisting with designing and launching the revolutionary Tele-Baby Resuscitation Program
- Participated in an educational poster presentation to guide both patients and medical practitioners
- Promoted intervention by introducing the Post-Partum Mood Disorder Screening Program
- Enabled statistically noteworthy outcomes in chronic lung disease, necrotizing enterocolitis, catheter-associated blood stream infections, ventilator-associated pneumonias, and retinopathy of prematurity
- Accomplished cost savings, decreased overtime, accelerated productivity and fortified staff morale by innovating an effective staffing model
- Employed quality measures with Lean management methodologies and tools including PDCA, A3s, and KPIs resulting in organizational effectiveness, expense reduction, and operational efficiency
- Acted as a system representative in control of the planning, development, and deployment of EMR implementation
- Oversaw the coaching, training, and mentoring of staff in EMR utilization
- Active leadership in the Alarm Management Safety Initiative and New Patient Safety Alert System for loss prevention
- Led mission-critical initiatives including, but not limited to: Breastmilk Bar Code Scanning System, Baby Friendly Certification, Legacy Strategic Initiative for Perinatology, High Risk Deliveries, and NICU Care
- Hand-selected by executive leadership to mentor the System Lactation Services Manager, as well as, the Legacy Emanuel LDR and FBC Manager.
NICU Nurse Manager
PEACEHEALTH RIVERBEND HOSPITAL
01.2006 - 01.2009
- Steered administration, staff education, and launch of a new, state-of-the-art facility with direct responsibility for a 36-bed, Level 3 NICU
- Boosted staff proficiency, education, and productivity, resulting in significant cost savings and a decrease in overtime from 33% to only 4%
- Attained media coverage, hospital-wide recognition, and industry attention for planning, designing, purchasing, and implementing a pioneering $500K NICU Transport Ambulance
- Created and orchestrated the Family Advisory Council to incorporate the perspectives, feedback and experience of patient families
- Assessed concerns, rolled out corrective actions, and empowered participants to help develop revised policies and procedures
- Hand-picked to represent the organization within the Oregon Nursing Association's Negotiation Team.
Clinical Manager
OREGON CARDIOLOGY
01.2000 - 01.2006
- Drove operations for a forward-thinking cardiologist practice comprised of 15 specialists
- Coordinated move to a new leading-edge facility as well as the start-up operations for a remote clinic
- Proved vital to the development of outpatient diagnostic center while orchestrating process improvement initiatives, new technologies, and medical innovations
- Accomplished ACAEL Accreditation as the first outpatient center in the State of Oregon
- Pioneered the integration of a cutting-edge nuclear medicine program as well as the launch of an Enhanced External Counterpulsation (EECP) clinic.
Supervisor - Radiation Oncology
Willamette Valley Cancer Center
04.1999 - 02.2000
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs related to patient care.
- Maintained clean and well-organized patient care areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Mentored newly hired employees on patient care, policies, equipment and workflows.
Clinical Nurse Supervisor
Ramsey Family Physician Clinic
02.1998 - 02.1999
- Coordinated departmental operations according to administrative, legal and medical guidelines.
- Supervised professional and interdisciplinary staff and delegated tasks to maintain continuum of care.
- Sought opportunities to improve patient care, outcomes, and nursing staff performance.
- Administered performance evaluations and probationary reviews to assess nursing personnel.
Education
Master of Science in Nursing -
CAPELLA UNIVERSITY
01.2019
Bachelor of Science in Nursing -
KAPLAN UNIVERSITY
01.2015
Masters of Healthcare Administration -
BELLEVUE UNIVERSITY
01.2014
Bachelor of Science in Healthcare Management -
BELLEVUE UNIVERSITY
01.2011
Associate Degree in Nursing -
Weber State University
01.1993
Skills
- Project Management
- Cross-Functional Leadership
- Strategic & Tactical Planning
- Turnaround Operations
- Risk Mitigation
- Staff Development & Training
- Regulatory Compliance
- Process and Quality
- Patient Satisfaction
- Performance Enhancements
- Change Management
- Staffing Models
Certification
- Certified In Nurse Executive Practice I American Organization for Nursing Leadership
- Registered Nurse | STATE OF OREGON and STATE OF WASHINGTON
Additional Information
Northwest Organization Nurse Leaders Board Member -Development Commission Co-Chair I 2021 - Present
Providence Executive Nursing Leadership Academy Participant I 2021-2022
March of Dimes Nurse of the Year Committee Member I 2018 -Present
American Organization for Nursing Leadership Conference Abstract Reviewer I 2022-2023
March of Dimes Nurse Leader of the Year I 2014
Timeline
Covered for the CNO/COO
PROVIDENCE NEWBERG MEDICAL CENTER
12.2022 - 01.2023
Director, Women's and Neonatal Intensive Care, Medical and Surgical Oncology, Outpatient Infusion Services, Orthopedics, and Neurosurgical
PROVIDENCE PORTLAND MEDICAL CENTER
01.2020 - Current
Director, Women's and Children's Services and Interim Director of Adult Emergency Services, Children's Emergency Services and the Clinical Decision Unit
PROVIDENCE ST. VINCENT MEDICAL CENTER
01.2015 - 01.2020
NICU Nurse Manager
RANDALL CHILDREN'S HOSPITAL
01.2010 - 01.2015
NICU Nurse Manager
PEACEHEALTH RIVERBEND HOSPITAL
01.2006 - 01.2009
Clinical Manager
OREGON CARDIOLOGY
01.2000 - 01.2006
Supervisor - Radiation Oncology
Willamette Valley Cancer Center
04.1999 - 02.2000
Clinical Nurse Supervisor
Ramsey Family Physician Clinic
02.1998 - 02.1999
Master of Science in Nursing -
CAPELLA UNIVERSITY
Bachelor of Science in Nursing -
KAPLAN UNIVERSITY
Masters of Healthcare Administration -
BELLEVUE UNIVERSITY
Bachelor of Science in Healthcare Management -
BELLEVUE UNIVERSITY
Associate Degree in Nursing -
Weber State University