Lora Miller
Racine,USA
Summary
Administrative Assistant who is thorough and maintains confidentiality while managing tasks and projects efficiently and effectively. Reliable and focused on continuously providing exceptional customer service internally and externally. Maintains positive attitude during stressful conditions and utilizes strong organizational skills.
Overview
21
21
years of professional experience
Work History
HR Coordinator
Engineered Products & Services Inc
04.2024 - Current
- Manages and ensures timely processing of employees biweekly payroll, monthly commissions, and expense reimbursements
- Manage and coordinate Car program for sales employees
- Updates HR Calendar with timeoff requests, birthdays and anniversaries
- Manages and updates the scheduling calendar
- Create onboarding and offboarding channel for employees
- Manage HR Inbox and follow up with emails
- Respond to requests for Employment Verifications
- Create and maintain employee files in payroll system
- Facilitate quarterly and annual planning sessions
- Build and maintain rapport with employees
- Coordinate accident reporting and unemployment correspondences
- Create separation letters for terminated employees
Administrative Assistant
Engineered Products & Services Inc
09.2022 - 04.2024
- Schedule appointments and meetings for management staff
- Compose and update daily and monthly sales reports
- Manage calendars and emails for business unit manager
- Answer phone calls and emails to provide information, resulting in effective business correspondence
- Manage and coordinate car program for employees
- Assist with Employee Scorecards under business unit manager
- Coordinate travel arrangements
Corporate Administrative Assistant
WaterStone Bank
09.2014 - 09.2022
- Assists VP Retail and other senior executives in suite
- Provides exceptional customer service to internal and external customers
- Maintains supplies for Corporate area and assists other departments with purchasing needs from our inventory on stock
- Maintains reports for weekly meetings
- Efficiently and effectively inputs data for Retail Incentives
- Strictly follows confidentiality with customer information and personal information
- Schedules the conference rooms for meetings and assists with coordinating luncheons for important meetings
- Ensures departments and branches receive mail in timely manner
- Completes teller transactions for various departments at Corporate location
- Greets customers and clients courteously and answers phone calls
- Multitask and prioritize tasks assigned
- Proofread and finalize outgoing letters when needed
- Strong written and oral communication
- Works closely with Microsoft Word, Excel, PowerPoint
- Supervise Cristo Rey Student in Retail Admin Department
Senior Corporate Administrative Assistant
WaterStone Bank
12.2020 - 09.2022
- Assists Executive Vice President 0f Retail, Director of Banking and other senior executives in suite
- Strictly follows confidentiality with customer, personal, and sensitive information
- Provides exceptional customer service to internal and external customers
- Schedules interviews on behalf of Vice President Director of Banking and Community Presidents for various positions within the branches
- Efficiently and effectively inputs data for Retail Incentives
- Manage calendars for Executive President of Retail and Vice President Director of Banking
- Prepares PowerPoint presentations and agendas for executives
- Prepares and maintains reports/provides data for weekly meetings
- Plan and coordinate additional employee fundraising for annual Komen Walk
- Supervise Cristo Rey student in Retail Admin Department
- Assists retail branches with supply needs and supplies branches with gift cards
- Schedules conference rooms for meetings and assists with coordinating luncheons for important meetings
- Creates and drafts emails for executives
- Complete expense reimbursements for Executive Vice President of Retail and Vice President Director of Banking
- Completes teller transactions for various departments at Corporate location
- Greets customers and clients courteously and answers phone calls
- Multitask and prioritize tasks assigned
- Drafts, proofreads and finalizes outgoing emails or documents when needed
- Strong written and oral communication
- Works closely with Microsoft Word, Excel, PowerPoint
Personal Banker
WaterStone Bank
03.2004 - 09.2014
- Provided exceptional customer service while building great relationships with customers
- Efficiently and effectively opened and closed Checking, Savings, Certificate of Deposits, and IRAs and maintained decedent accounts
- Reviewed and corrected IRA documents before scanning into system
- Consistently made CD Maturity calls before customers certificates became due
- Assisted with projects in branch
- Periodically trained new personal bankers or other trainings in area
- Created and edited letters sent to customers
Education
Some College -
University of Wisconsin - Milwaukee
Milwaukee, WISome College -
University of Wisconsin- Whitewater
Whitewater, WI10.2020
Skills
- Meticulous Attention to Detail
- Data Entry
- Remote Conferencing
- Multitasking and Time Management
- Judgment and Decision Making
- Confidentiality and Data Protection
- Spreadsheet Tracking
- Writing and Editing Skills
- Employee Communications
- Task Prioritization
- Microsoft Office Suite
- Calendar Management
- Professional and Courteous
- Highly Efficient and Productive
- Problem Solving
Timeline
HR Coordinator
Engineered Products & Services Inc
04.2024 - Current
Administrative Assistant
Engineered Products & Services Inc
09.2022 - 04.2024
Senior Corporate Administrative Assistant
WaterStone Bank
12.2020 - 09.2022
Corporate Administrative Assistant
WaterStone Bank
09.2014 - 09.2022
Personal Banker
WaterStone Bank
03.2004 - 09.2014
Some College -
University of Wisconsin- Whitewater
Some College -
University of Wisconsin - Milwaukee
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