Lora Singletary
Katy,TX
Summary
Dependable Hiring Manager and Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
Work History
Training Manger and Server
Hasta La Pasta
1450 Grand Pkwy, Katy, TX 77494
04.2023 - Current
- Processed orders and sent to kitchen employees for preparation.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Remade the training program to be more efficient and productive for new employees
- Frequently trained new employees to be successful in their position
- Conduct interviews and orientations with new hires
Sales Associate
Studio 12.20
08.2022 - 11.2022
- Solved customer challenges by offering relevant products and services.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained a clean and organized store environment, upholding company standards for cleanliness during closing procedures.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Sales Associate
Francesca
05.2022 - 08.2022
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Used in-store system to locate inventory and place special orders for customers.
Lifeguard
A-Beautiful Pools Inc. Beach Club
04.2021 - 09.2021
- Inspected pools and pools areas for adherence to safety protocols.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Responded to emergency situations in a timely, efficient manner.
- Administered CPR and first-aid following best practices.
- Provided friendly customer service to guests and addressed concerns.
Education
Cinco Ranch High School
Katy, TX05.2024
Skills
- Transactions and Cash Handling
- Tableside Etiquette
- Sales Techniques
- Team Leadership
- Safe Food Handling
- Point of sale operation
Timeline
Training Manger and Server
Hasta La Pasta
04.2023 - Current
Sales Associate
Studio 12.20
08.2022 - 11.2022
Sales Associate
Francesca
05.2022 - 08.2022
Lifeguard
A-Beautiful Pools Inc. Beach Club
04.2021 - 09.2021
Cinco Ranch High School