Lora Sparks
Summary
Dynamic supervisor with a proven track record at JCPenney, enhancing team productivity through effective staff management and training. Committed to exceptional customer service, I streamlined inventory processes and fostered an inclusive environment, achieving significant improvements in workflow efficiency and team morale. Skilled in multitasking and problem-solving under pressure.
Overview
18
18
years of professional experience
Work History
Supervisor
JCPenney
09.2003 - 06.2020
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
Cook/Janitor
St. Francisville Christian Acadamy
07.2002 - 03.2003
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
Edwards County
Albion, IL05-1988
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
Timeline
Supervisor
JCPenney
09.2003 - 06.2020
Cook/Janitor
St. Francisville Christian Acadamy
07.2002 - 03.2003
Edwards County
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