Loraine Martinez
West Palm Beach,FL
Summary
Dynamic professional with a proven track record at Americare Medical Center, excelling in patient care and clinical documentation. Demonstrated ability to manage high-stress situations and improve patient satisfaction. Skilled in phlebotomy and maintaining medical inventory, complemented by a strong ethic in professionalism and effective communication.
Overview
2025
2025
years of professional experience
Work History
Waitress
La Brasa Grill
Coral Springs, FL
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
Cashier
Presidente Supermarkets
Miramar
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Medical Assistant
Americare Medical Center
Sunrise, FL
07.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Manager
Dollar Tree
Miramar, FL
03.2023 - 05.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Medical Assistant -
Florida Career College
Miami, FL07.2023
Skills
- Vital signs monitoring
- Direct patient care
- Clinical documentation
- Phlebotomy
- Electronic health records
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
- Professionalism and ethics
- Appointment setting
- Medical supply inventory
- Fluent in languages
- Valid state driver's license
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Medical Assistant
Americare Medical Center
07.2023 - Current
Manager
Dollar Tree
03.2023 - 05.2023
Waitress
La Brasa Grill
Cashier
Presidente Supermarkets
Medical Assistant -
Florida Career College