Summary
Overview
Work History
Education
Skills
Timeline
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Loraine Zheng

Sharpsburg,GA

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

4
4
years of professional experience

Work History

Loan Operations Manager

Sany Capital USA
11.2021 - Current
  • Responsible for booking new loans, invoicing equipment dealers, and managing the life cycle of each loan for construction equipment dealers.
  • Responsible for contract modifications (term extensions, interest adjustments).
  • Responsible on-going Solifi Projects and new feature implementations.
  • Handles daily/weekly/monthly journal reconciliations.
  • Handles client audit requests for Payment History and/or Debt reconciliation and daily payoff requests.
  • Effectively managed a diverse portfolio of loans, ensuring timely processing while maintaining strict compliance with all applicable regulations and guidelines.
  • Streamlined loan operations by implementing efficient processes and reducing turnaround time.

Loan Operations Associate

Sany Capital USA
11.2021 - 05.2024
  • Post payments received from dealers for payoffs, paydowns, and monthly invoices.
  • Generates over 20+ payoffs for equipment dealers each day.

Cash Operations Specialist

Icahn Automotive
11.2021 - Current
  • Primarily responsible for posting lockbox payments for stores.
  • Research and reconcile payment application inquiries.

Education

Bachelor of Business Administration - Finance

Georgia State University
Atlanta
05.2020

Skills

  • Proficient in Microsoft Office
  • Proficient in Solifi
  • Excellent customer service skills
  • Time management skills
  • Loan processing expertise
  • Portfolio management experience
  • Payment processing
  • Teamwork and collaboration
  • Customer service
  • Attention to detail
  • Multitasking Abilities
  • Reliability
  • Excellent communication

Timeline

Loan Operations Manager

Sany Capital USA
11.2021 - Current

Loan Operations Associate

Sany Capital USA
11.2021 - 05.2024

Cash Operations Specialist

Icahn Automotive
11.2021 - Current

Bachelor of Business Administration - Finance

Georgia State University

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Loraine Zheng