Loraine Flores
Mission,TX
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
Languages
9
9
years of professional experience
Work History
Self employed
Lyft driver
Mission, TX
08.2024 - Current
- Executed daily responsibilities with precision and efficiency.
- Maintained safe driving practices to ensure passenger safety.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Provided safe transportation for individuals to various destinations.
CSR, COLLECTOR
Atlas Credit Co.
Mission, TX
10.2017 - 11.2024
- Assisted customers with credit applications and account management support, enhancing customer understanding and satisfaction.
- Resolved customer complaints through effective communication and problem-solving, improving overall customer experience.
- Facilitated customer payments, ensuring accurate processing and timely updates for customer accounts.
- Developed strong customer relationships to encourage repeat business.
- Provided exceptional customer service to ensure customer satisfaction.
- Strengthened customer retention by offering discount options.
- Processed transactions accurately using company-specific software systems.
- Made outbound calls to follow up with customers and provide updates.nd calls
Education
Mission High School
Mission, TXSkills
- Customer service
- Account management
- Payment processing
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Self employed
Lyft driver
08.2024 - Current
CSR, COLLECTOR
Atlas Credit Co.
10.2017 - 11.2024
Mission High School