LORALAI BELL
Monroeville
Summary
Professional with 3+ years of experience in high-volume healthcare environments, along with experience managing a small business. Recognized for strong communication, organization, and the ability to build positive relationships while supporting individual needs in fast-paced settings. Seeking to apply these skills in a sales role.
Overview
6
6
years of professional experience
Work History
Small Business Owner (Custom Baking Business)
Loralai Bell
Excel
09.2023 - Current
- Manage all aspects of business operations, including order coordination, scheduling, and client communication
- Consult with clients to understand preferences and provide tailored recommendations for custom orders
- Set pricing and handle transactions while maintaining profitability
- Promote products through social media and word-of-mouth, generating repeat business and referrals
- Build and maintain strong client relationships through consistent communication and quality service
- Balance multiple orders and deadlines in a fast-paced, self-directed environment
Medical Receptionist
Monroe County Hospital
Monroeville
01.2023 - 06.2024
- Operate a multi-line telephone system, route calls, and deliver accurate messages
- Greet visitors, assess needs, and provide clear and professional information
- Manage check-in/check-out processes and assist with required forms
- Assisted a high volume of visitors daily, providing information and directing them to appropriate departments
- Maintain accurate records and handle confidential information with discretion
- Coordinated scheduling while balancing patient needs and optimizing daily office flow
- Process incoming and outgoing communications, including fax and documentation
- Assist with data entry and maintain organized electronic records
Medical Receptionist
Primary Care Center
Monroeville
02.2020 - 10.2021
- Managed daily front desk operations in a high-volume office environment
- Answered and directed calls while maintaining professionalism and accuracy
- Assisted individuals with questions, paperwork, and general office navigation
- Maintained organized records and supported administrative functions
- Handled incoming/outgoing communications and supported staff coordination
Education
Associate in Science -
Coastal Alabama Community College
Monroeville, ALSkills
- Patient relations and service
- Communication and interpersonal skills
- Assessment and problem solving
- Conflict resolution and de-escalation
- Scheduling and coordination
- Microsoft Office
- Data entry and record keeping
- Organization and multitasking
- Confidentiality and professionalism
- Office technology and administrative support
Timeline
Small Business Owner (Custom Baking Business)
Loralai Bell
09.2023 - Current
Medical Receptionist
Monroe County Hospital
01.2023 - 06.2024
Medical Receptionist
Primary Care Center
02.2020 - 10.2021
Associate in Science -
Coastal Alabama Community College