Loran Willie
Conroe,TX
Summary
Accomplished Manager at Jazzy Junque (New Danville), renowned for enhancing customer satisfaction and streamlining interdepartmental communication. Expert in team leadership and complex problem-solving, significantly improved marketing strategies and operational efficiency. Skilled in decision-making and relationship building, successfully managed costs, boosting profitability without compromising service quality.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
4
4
years of professional experience
Work History
Manager
Jazzy Junque (New Danville)
04.2021 - Current
- Streamlined communication processes to foster transparency among departments.
- Coordinated recruitment efforts to attract top talent.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
Education
Bachelor of Science - Education,Economics
Houston Bapt
Houston,Texas05-1978
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Task delegation
- Goal setting
- Relationship building
Timeline
Manager
Jazzy Junque (New Danville)
04.2021 - Current
Bachelor of Science - Education,Economics
Houston Bapt
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