Lord Matthew Ysac Lugue
Simi Valley
Summary
Dynamic and results-oriented professional with a proven track record at Walmart, excelling in customer service and problem-solving. Demonstrated ability to learn quickly, enhancing team efficiency and customer satisfaction. Skilled in decision-making and maintaining attention to detail, fostering positive relationships and driving success.
Overview
2
2
years of professional experience
Work History
Team Associate
Walmart
03.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Learned all required tasks quickly to maximize performance.
- Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong cooperative relationships with coworkers and managers.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted customers in selecting merchandise best suited to needs.
Sales Associate
Marshalls
09.2022 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Transfer AS FOR CSU - Business Administraion 2.0
Moorpark College
Moorpark, CA12.2024
Accountancy, Business, And Management (A.B.M) - Business
San Beda University
Mendiola, Manila, Philippines06.2021
Skills
- Meeting facilitation
- Decision-making capacity
- Customer service
- Problem-solving
- Attention to detail
- Following instructions
- Positive attitude
- Clear communication
- Willingness to learn
Timeline
Team Associate
Walmart
03.2023 - Current
Sales Associate
Marshalls
09.2022 - 03.2023
Transfer AS FOR CSU - Business Administraion 2.0
Moorpark College
Accountancy, Business, And Management (A.B.M) - Business
San Beda University
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