LOREAL HARRIS

• Conducted market research to identify potential leads for payment solutions.
• Engaged with prospects through email and phone outreach to generate interest.
• Collaborated with sales teams to refine lead qualification processes and criteria.
• Handled initial customer contact, that related to processing statements.

• Accepted deliveries from suppliers and organized them in the warehouse.

• Used handheld scanners and a headset to locate and pick the correct products for specific store orders.

• Loaded picked items onto pallets, ensuring the right products and quantities were sent to the correct stores.

• Safely used equipment such as a Powered Pallet Truck (PPT) to move and organize products.

• Performed general cleaning duties to maintain warehouse appearance and safety standards.

• Participated in inventory counts and checked paperwork for accuracy.

• Operated delivery vehicle to transport packages efficiently and safely. • Followed designated routes to ensure timely deliveries and customer

satisfaction.

• Conducted vehicle inspections to maintain safety and operational standards. • Communicated with dispatch to receive updates and report delivery status.

• Loaded and unloaded packages following safety procedures and weight

limits.

• Assisted customers with package inquiries and resolved delivery issues

promptly.

• Delivered goods in a timely fashion while adhering to speed limits and other

traffic regulations.

• Drove safely in all weather conditions including rain, snow, sleet, ice.

• Handled customer service complaints with utmost professionalism and

knowledgeable responses to maintain trust and company loyalty.

• Cleaned interior and exterior of delivery vehicle at end of shift as needed.

• Loaded and unloaded day cab flatbed truck with attached donkey forklift.

• Loaded and unloaded commercial and residential customers belongings with

care and efficiency.

• Maintained accurate delivery logs and trip reports for management review.

• Communicated effectively with dispatch regarding route changes or delays.

• Provided excellent customer service during pick-up and drop-off interactions.

• Assisted in training new drivers on company policies and safety procedures.

• Followed all traffic laws and regulations to ensure a safe driving environment.

• Utilized GPS navigation systems to plan most efficient routes for deliveries.

• Drove safely under all weather conditions day or night in accordance with

company policies and state and federal laws.

• Maneuvered trucks into loading or unloading positions at customer sites.

• Communicated with dispatchers and customers regarding pickup and

delivery times, delays.

• Verified load security and accuracy of delivery documents.

• Attended regular training sessions covering topics such as defensive driving

techniques and hazardous materials handling.

• Hooked and unhooked trailers from tractor.

• Established relationships with customers through use of interpersonal, active

listening and inquiry response skills.

• Obtained signatures needed to complete and process paperwork.

• Performed pre- and post-trip safety and maintenance checks to mitigate

hazards.

• Recorded expenses and maintained receipts.

• Processed shipment documents neatly and efficiently for each load.

• Performed pre- and post-trip safety and maintenance checks to mitigate hazards.

• Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.

• Followed all traffic laws and regulations to ensure a safe driving environment.

• Utilized GPS navigation systems to plan most efficient routes for deliveries.

• Communicated effectively with dispatch regarding route changes or delays.

• Drove safely under all weather conditions day or night in accordance with

company policies and state and federal laws.

• Maneuvered trucks into loading or unloading positions at FedEx sites.

• Managed paperwork related to log books, shipping orders, fuel receipts and

other records required by law.

• Hooked and unhooked trailers from tractor and converter dollies.