LoReal Harris
Eastpointe,MI
Summary
Detail-oriented professional experienced in file organization, scheduling, and data entry. Proven ability to streamline processes and enhance team efficiency, ensuring timely document management and effective communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Clerical Assistant
Express Employment Professionals
Grosse Pointe, MI
03.2024 - 02.2026
- Organized and maintained filing systems to enhance document retrieval efficiency.
- Assisted with data entry, ensuring accuracy and consistency in records management.
- Coordinated scheduling for meetings, optimizing time management for team members.
- Managed incoming communications, responding promptly to inquiries and directing them appropriately.
- Collaborated with team members to identify areas for process improvement and implement solutions.
- Trained new staff on administrative processes, fostering a collaborative work environment.
- Streamlined office procedures, improving workflow and reducing turnaround times on tasks.
Unit Clerk
DMC Sinai Grace Hospital
Detroit, MI
02.2023 - 03.2024
- Managed patient records and documentation efficiently using electronic health record systems.
- Assisted in maintaining inventory of medical supplies to ensure availability for clinical operations.
- Scheduled appointments and processed admissions to streamline patient flow within the unit.
- Conducted regular audits of patient files to ensure accuracy and compliance with hospital policies.
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Prepared admissions charts and scanned records.
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
Skip Trace Investigator
Promedica Toledo Hospital
Toledo, OH
04.2020 - 08.2023
- Conducted comprehensive investigations to locate individuals using advanced skip tracing techniques.
- Utilized data analytics tools to track and verify addresses, enhancing accuracy of information.
- Collaborated with healthcare teams to identify high-priority cases requiring immediate follow-up.
- Developed and maintained detailed case files, ensuring compliance with legal standards and regulations.
- Implemented process improvements that increased efficiency in locating hard-to-find patients or relatives.
- Analyzed trends in skip tracing outcomes, providing actionable insights for strategic operational adjustments.
- Strengthened company-client relationships by providing timely updates on investigation progress and consistently delivering outstanding results.
- Enhanced research efficiency with advanced investigative techniques for accurate case resolution.
- Achieved high success rate in asset recovery cases by employing best practices and innovative investigative techniques.
Unit Coordinator
Promedica Toledo Hospital
Toledo, OH
05.2021 - 02.2023
- Coordinated patient admissions and discharges to optimize workflow efficiency.
- Streamlined patient admissions by efficiently managing and organizing medical records.
- Employed effective communication with patients and families, physicians and other healthcare team members related to patient condition.
- Improved patient satisfaction by addressing inquiries promptly, escalating concerns to relevant staff when necessary.
- Monitored office supply inventory, analyzing usage patterns and requisitioning supplies and equipment as well as maintenance repair services.
- Assisted in ordering and serving patient meals, transporting patients and performing indirect patient care duties at competent level and according to needs of patient population served.
- Prioritized safe care for patients, staff and visitors.
- Optimized resource allocation by tracking inventory levels, ordering supplies, and managing equipment maintenance schedules.
Mobile Expert
T-Mobile
Toledo, OH
08.2019 - 02.2021
- Guided customers in selecting mobile devices and plans based on needs and preferences.
- Provided expert knowledge on device features, applications, and services to enhance customer experience.
- Resolved customer inquiries and issues efficiently, ensuring satisfaction with service provided.
- Trained new team members on sales techniques, product knowledge, and customer engagement strategies.
Education
Bachelor of Science -
University of Toledo
Toledo, OHHigh School Diploma -
Cass Technical High School
Detroit, MI06.2015
Skills
- File organization
- Scheduling and calendar management
- Microsoft office
- Data entry
- Typing speed
- Filing systems
- Billing and invoicing
- Document management
- Report preparation
- Information protection
Certification
Basic Life Support Certificate
Timeline
Clerical Assistant
Express Employment Professionals
03.2024 - 02.2026
Unit Clerk
DMC Sinai Grace Hospital
02.2023 - 03.2024
Unit Coordinator
Promedica Toledo Hospital
05.2021 - 02.2023
Skip Trace Investigator
Promedica Toledo Hospital
04.2020 - 08.2023
Mobile Expert
T-Mobile
08.2019 - 02.2021
Bachelor of Science -
University of Toledo
High School Diploma -
Cass Technical High School