Loreana Vasquez
Lytle,US
Summary
Customer Service Representative with over 6 years of experience at H-E-B, specializing in delivering exceptional service and fostering partner relations across multiple departments. Highly adaptable, with strong problem-solving and communication skills, and a keen attention to detail. Proven ability to manage tasks efficiently, support team goals, and improve the customer experience. Eager to contribute to the success of H-E-B with a focus on maintaining positive relationships and continuous learning.
Overview
6
6
years of professional experience
Work History
Food Service Representative
H-E-B
12.2023 - Current
- Assist customers with orders, boosting satisfaction through attentive service.
- Optimize inventory organization for better access and seamless operations.
- Meticulously manage food preparation, packaging, and presentation to uphold H-E-B's high standards and boost customer loyalty.
Perishables Representative
H-E-B
11.2021 - 12.2023
- Unload and stock perishables, ensuring freshness and availability for customers.
- Developed strategic store displays, enhancing visual appeal and customer engagement.
- Analyzed supply trends to maintain consistent stock levels, improving customer satisfaction.
Curbside - In Store Shopper
H-E-B
05.2019 - 11.2021
- Selected premium groceries, ensuring accurate orders and enhancing customer satisfaction.
- Reviewed orders meticulously, reducing errors and improving service efficiency.
- Supported customers via phone and in-store, fostering strong relationships.
- Resolved customer inquiries promptly, offering tailored product recommendations.
Education
Bachelor Business Administration - Business Management
Texas A&M University
12.2022
Skills
- Multitasking
- Critical Thinking
- Customer Service Problem-solving
- Creativity
- Adaptability
- Time Management
- Attention to Detail
Timeline
Food Service Representative
H-E-B
12.2023 - Current
Perishables Representative
H-E-B
11.2021 - 12.2023
Curbside - In Store Shopper
H-E-B
05.2019 - 11.2021
Bachelor Business Administration - Business Management
Texas A&M University
Hobbies and Interests
- I enjoy painting and expressing creativity in my free time.
- Passionate about baking and cooking for family and friends.
- Enthusiastic about thrifting and antiquing to add character to my home.
Similar Profiles
Dominic AguilarDominic Aguilar
Cash Controller Specialist at H-E-BCash Controller Specialist at H-E-B
Kiarra JaquezKiarra Jaquez
Merchandiser at H-E-BMerchandiser at H-E-B
Andrew De La GarzaAndrew De La Garza
Personal Shopper at H-E-BPersonal Shopper at H-E-B
Yaneth VazquezYaneth Vazquez
Dispatcher Clerk at Eagle Heating & ACDispatcher Clerk at Eagle Heating & AC
Susannah RodriguezSusannah Rodriguez
Bartender Supervisor at Lytle Memorial VFW Post 12041Bartender Supervisor at Lytle Memorial VFW Post 12041