Loreanny Puente
The Bronx,NY
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
2
2
Languages
9
9
years of professional experience
Work History
Field Care Coordinator
Health First
Manhattan , NY
02.2025 - Current
- Coordinated and conducted multiple local home visits daily in clustered geographic areas to assess member needs
- perform home environment assessments and administer health questionnaires
- Facilitated video visits between members and clinical staff, enhancing communication and care coordination
- Record Findings accurately in company health information systems and collect required members paperwork
- Delivered cross-cultural communication and language interpretation services, improving member understanding and engagement with Health First employees
Teachers Aide
Gwendolyn B. Bland Day Care Center
Bronx, NY
09.2023 - 02.2025
- Support teachers and students in the classroom environment
- Preparing teaching materials and lesson plans
- Working with students one-on-one or in small groups to help with their learning
- Assisting with the organization of classroom activities
Server
Ihop
Bronx, NY
01.2023 - 07.2024
- Greeting customers quickly upon arrival
- Taking orders and ensuring that special request are honored
- Getting food and beverages out to customers in a timely fashion
- Providing change and processing credit card payments
Crew Chief
Ihop
Bronx, NY
01.2022 - 01.2023
- Oversaw daily staff supervision, including training and inventory management.
- Managed financial and statistical records.
- Addressed customer inquiries and complaints while ensuring safety and health compliance.
- Set sales targets and motivated staff to achieve them.
Cashier
Wendy's
Bronx, NY
02.2020 - 03.2020
- Conducted smooth and efficient customer transactions by utilizing cash registers, ensuring accuracy and speed in processing purchases.
- Maintained quality control by scanning goods meticulously to guarantee accurate pricing, fostering customer trust and satisfaction.
- Assumed responsibility for managing a cash register with a capacity of up to $500, while also adeptly handling the redemption of stamps and coupons, as well as efficiently issuing receipts, refunds, change, and tickets, ensuring seamless operations and customer service excellence.
Waitress
South Beach Restaurant & Lounge
New York, NY
01.2018 - 01.2019
- Took orders and served food/beverages, ensuring prompt and accurate service.
- Conducted regular check-ins to ensure patron satisfaction and addressed complaints promptly.
- Provided menu assistance, made recommendations, and maintained a clean dining area by clearing tables and replacing linens.
Education
Associate of Arts -
Borough of Manhattan Community College
New York, NY09-2026
Skills
- Software: Computer Programming, ie: Office 2007, Windows 7, 40 WPM speed, relationship building, communication, critical thinking and time management
- Data collection
- Health assessments
- Effective communication
- Patient assessment
SKILLS
Languages: Fluent in English and Spanish (both written and verbal).
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Field Care Coordinator
Health First
02.2025 - Current
Teachers Aide
Gwendolyn B. Bland Day Care Center
09.2023 - 02.2025
Server
Ihop
01.2023 - 07.2024
Crew Chief
Ihop
01.2022 - 01.2023
Cashier
Wendy's
02.2020 - 03.2020
Waitress
South Beach Restaurant & Lounge
01.2018 - 01.2019
Associate of Arts -
Borough of Manhattan Community College