Summary
Overview
Work History
Education
Skills
Timeline
Generic

Loree Jackson

Louisville,KY

Summary

Outgoing Supervisor Operations with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance. Organized and efficient inventory specialist supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

14
14
years of professional experience

Work History

Supervisor of Operations

Zappos
06.2013 - Current
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Established clear expectations for team members, fostering a positive work environment through open communication and accountability.

Casino Marketing Manager

Cannery Hotel & Casino
01.2010 - 09.2013
  • Developed detailed monthly reports outlining the performance of various promotions, enabling informed decision-making for future campaigns.
  • Utilized data-driven decision-making to fine-tune marketing strategies, resulting in more effective campaigns and increased revenue.
  • Organized successful VIP events that fostered client engagement, ultimately contributing to revenue growth.
  • Oversaw daily operations in accordance with gaming regulations, ensuring compliance at all times and avoiding potential fines or penalties.

Sales Agent

Trend West Resort
03.2011 - 04.2012
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Education

High School Diploma -

Western High School
Las Vegas, NV
06.1991

No Degree -

Apollo Business School
Las Vegas, NV
06.1991

Skills

  • Office Management
  • Scheduling
  • Employee Supervision
  • Appointment Scheduling
  • Data Entry
  • Excellent Communication
  • Schedule Management
  • Multitasking
  • Customer Service
  • Handling Complaints
  • Phone and Email Etiquette
  • Teamwork and Collaboration
  • Credit and collections

Timeline

Supervisor of Operations

Zappos
06.2013 - Current

Sales Agent

Trend West Resort
03.2011 - 04.2012

Casino Marketing Manager

Cannery Hotel & Casino
01.2010 - 09.2013

High School Diploma -

Western High School

No Degree -

Apollo Business School
Loree Jackson