Loree J. Mahr

• Support utility, rent, food and clothing assistance process by assisting clients with applications and documenting encounters in client management system. Managed intake process by scheduling appointments for team.

Open/close store, balance (open/close) register and receive payment via cash, credit, debit and checks. Deposit funds to bank. Greet and assist customers with minimum wait time, stock and inventor merchandise. Provided training to newly joined associates.

• Checked documents and identifying credentials for all parties.
• Administered oath to document signers to obtain affirmation of truth.
• Looked for signs of fraud or coercion and refused notarization.

• Communicated with customers to identify and resolve outstanding payments.
• Reconciled accounts receivable ledger to verify payments and resolve variances and discrepancies.
• Processed bill reminders and consulted with third-party collection agency to resolve past-due customer accounts.