Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
References
Timeline
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Loreen Ramirez

SALTLAKECITY,UT

Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs. Easily creates a positive and friendly work environment.

Overview

2
2
Languages
1
1
Certification
4
4
years of professional experience

Work History

Shift Leader

Dave’s Hot chicken
SALTLAKECITY, UT
10.2025 - Current
  • Supervised team members during busy shifts, enhancing service efficiency and team coordination.
  • Trained new staff on menu items and customer service standards, improving onboarding process and customer interactions.
  • Monitored food safety and cleanliness in the kitchen area consistently.
  • Oversaw cash handling at shift start and end, ensuring accurate daily sales reporting and reducing discrepancies.
  • Resolved guest concerns in a calm, professional manner by listening, offering appropriate solutions, and coordinating with kitchen and front-of-house staff to ensure issues were corrected quickly

Baker

Crumbl Cookies
SALTLAKECITY, UT
08.2025 - 10.2025
  • Prepared cookie dough using high-quality ingredients and precise recipes.
  • Baked a variety of cookies, ensuring consistent quality and flavor profiles.
  • Maintained cleanliness and organization of baking area throughout shifts.
  • Prepared cookies for customers.
  • Dealt with customer concerns to ensure a positivity experience

Restaurant Hostess

Slappy Cakes
Lahaina, Hawaii
05.2022 - 08.2022
  • Greeted guests warmly and ensured a friendly atmosphere.
  • Managed reservations and organized seating arrangements efficiently.
  • Assisted servers by communicating guest needs and preferences.
  • Trained other employees to the company standard.

Education

Copper Hills
SALTLAKECITY, UT

Skills

  • Team leadership
  • Food safety
  • Cash handling
  • Employee training
  • Bilingual ( Spanish )
  • Problem solver
  • Flexible
  • Time management

Languages

English
Professional
Spanish
Professional

Accomplishments

  • Presidents Education Award program
  • Presidents Academic Achievement Award
  • 2024 WIDA Certification
  • Best of show in 3d Arts

Certification

  • Financial Literacy Certificate
  • Medical Terminology
  • Anatomy and Physiology
  • Forensic Science

References

References available upon request.

Timeline

Shift Leader

Dave’s Hot chicken
10.2025 - Current

Baker

Crumbl Cookies
08.2025 - 10.2025

Restaurant Hostess

Slappy Cakes
05.2022 - 08.2022

Copper Hills
Loreen Ramirez